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Cassino Bob

Nossa classificação CasinoRank
7.5/10
CasinoRank
Classificação dos jogadores 240 Avaliações
Tempo de resposta às reclamações 23 Reclamações
1 dia média 23 Reclamações
O que gostamos
  • Prazos de retirada de 0 a 2 hora
  • Vários métodos de retirada
  • Disponível para celular
O que não gostamos
  • Número limitado de jogos de mesa
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Bob

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.bobcasino.com/pt
Estabelecido em
2017
Licenças
Malta Gaming Authority
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Polonês, Português, Espanhol, Francês, Russo, Japonês, Chinês
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Bob é um cassino online com jogos desenvolvidos pela NetEnt, Playson, Betsoft, Endorphina, Yggdrasil, entre outras empresas. Os jogadores têm acesso instantâneo a todos os jogos direto em um navegador ou por meio do cassino para celular do Cassino Bob. O site aceita transações em moedas convencionais e também aceita bitcoins, além de estar disponível em vários idiomas. O Cassino Bob é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority).

Países e territórios restritos

Ao criar uma conta no Cassino Bob, algumas restrições devem ser observadas. A lista completa pode ser acessada em "Mais detalhes do cassino".

Jogos virtuais

O Cassino Bob tem uma vasta seleção de caça-níqueis de vídeo e os jogadores podem escolher entre títulos produzidos pela NetEnt, NextGen Gaming, Betsoft e outras reconhecidas desenvolvedoras de jogos. Os jogos podem ser categorizados por fornecedor ou encontrados por meio do mecanismo de busca. Entre os mais populares do cassino estão os caça-níqueis Starburst, Aloha! Cluster Pays, Fruit WarpCreature from the Black Lagoon.

Para aqueles que preferem jogos de mesa, o site oferece opções de Blackjack e Roleta, como a Roleta francesa e o Blackjack europeu. Há também uma seleção de vídeo pôquer que inclui: Joker Poker, Five Draw Poker, entre outros.

Jogos ao vivo

Os jogos ao vivo no Cassino Bob são desenvolvidos pela Evolution Gaming e estão disponíveis com um crupiê real 24 horas por dia. Isso inclui Roleta, Pôquer de três cartas e Blackjack, por exemplo.

Jogos para celular

O Cassino Bob também oferece jogos para celular totalmente otimizados.Isso significa que eles podem ser acessados de um navegador de celular usando smartphone e tablet.

Suporte

Os jogadores que precisarem de assistência podem usar o suporte via chat online do cassino, aberto 24 horas por dia, 7 dias por semana. No entanto, o recurso não está disponível em português. Outras formas de suporte incluem um formulário de contato online.

Segurança e imparcialidade

O Cassino Bob adota a criptografia SSL para garantir que informações pessoais e financeiras dos jogadores sejam mantidas em segurança em todos os momentos.

Um gerador de números aleatórios também é utilizado para garantir segurança aos jogadores e resutados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Bob. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resolvido
€320
Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Resolvido
Bob Casino - Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Resolvido
€1850

Estatísticas de Reclamações

Resolvido 22
Valor médio $ 56,897
Duração média da reclamação 6 dias
Resposta média 1 dia

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Avaliação do jogador
8.4/10 240 revisões

Principais avaliações de nossos jogadores

Lots of games. Nice and original lay-out. Very fast loading site. Very easy to search for games you want to play. Lots of different game providers to choose from.

Terrible customer srevice.

I didn't get my free spins from my welcome bonus. When I contacted live chat they said I had to contact them earlier because I had played thru my balance already so no free spins could be added anymore. When I said I would leave a bad review here she was going to look again and then the free spins could be given. Strange isn't it?

For People Who don't believe this story I saved the conversation as proof.

Hello Cptndeep, Thank you for your feedback. We're pleased to hear that you enjoyed our game selection and site layout. We apologize for the inconvenience you experienced with the free spins from your welcome bonus. If you need further assistance or have additional concerns, please reach out to us directly, and we'll be happy to help resolve any issues. Best regards, The Bob Casino Team

user avatar

This is the first online casino where you can withdraw your honestly won money without any problems. Pretty good option to start from. This is very good casino to play.

Online is online, so there are problems with speed and efficiency. But this problem is quite common. Not all wallets can be withdrawn. No more problems.

Hi Radak92, Thank you for your positive review! We’re thrilled to hear that you had a smooth withdrawal experience and enjoyed playing with us. We understand that issues with speed and efficiency can occur online, and we appreciate your understanding of this. We're constantly working to improve our services and expand our withdrawal options. If you have any further feedback or need assistance, please don’t hesitate to reach out. We look forward to providing you with a great gaming experience in the future! Best regards, The Bobcasino Team

user avatar

This is the first online casino where you can withdraw your honestly won money without any problems. Without any invented security excuses or an offer to pay fabulous fees first. From twenty thousand I raised seventy. I sent money to Yandex, it took four and a half hours.

Online is online, so there are problems with speed and efficiency. But this problem is quite common. Not all wallets can be withdrawn.

Hi Madison Berlin, Thank you for sharing your experience with us! We’re delighted to hear that you had a smooth withdrawal process and that you’re pleased with our service. If you have any further feedback or need assistance, please feel free to reach out. We look forward to continuing to provide you with a great gaming experience! Best regards, The Bobcasino Team

user avatar

Pretty good option to start from. They accept pretty a wide range of payment methods. I used 2 times IDebit and once paid with Visa Card. It seemed like paying with Idebit was just a bit longer but all transfers were successful. Used bank wire transfer for withdrawal. Everything was OK.

Hi w00t, Thank you for your positive review! We’re glad to hear that you found our range of payment methods convenient and that your transactions were successful. We’re always working to ensure a smooth and efficient experience for all our players, and your feedback helps us to keep improving. If you have any further comments or need assistance, please don’t hesitate to reach out. Best regards, The Bobcasino Team

user avatar

Customer Service really bad!!!
Agent Lambert slow as a snail and giving lame excuses not to give free spins according to promo. They dont offer alternatives nor do they show any sign of customer service. Have deleted my account

Hi change1905, We’re very sorry to hear about your experience with our customer service. We strive to provide prompt and helpful support. If you have any further details or concerns, please contact us directly so we can address them and work towards a resolution. Thank you for bringing this to our attention. Best regards, The Bobcasino Team

user avatar

Have lots of fun playing here. Never noticed any bad things about the casino. Supportive vip stuff, always there for you and always have something nice to offer.

Well I wont tell any bad things about their site. All is good for me. Customer support guys will always help you and never stay indifferent to your situation, no matter what.

Hi Arnie Austria, Thank you for your wonderful review! It’s great to know that everything is going well for you and that our customer support has been helpful. We strive to provide the best possible experience for our players, and your feedback reinforces our efforts. Best regards, The Bobcasino Team

user avatar
Usuário inativo
2/10

That they don't give any reactions back at my emails. The chat function is not working for me. But only take my deposits. When I have a question there is nothing to help me with my problem.
I think Bob casino only wanna take my deposits and not helping me with nothing and I think they did block me because they only take many years from me

Hi Inactive User, We’re truly sorry to hear about the issues you’ve experienced with our support and chat function. It’s concerning to hear that you haven’t received the assistance you needed. We take customer service very seriously, and your feedback highlights areas where we need to improve. Please contact us directly with details so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us. Best regards, The Bobcasino Team

user avatar

I always liked Bob casino and the actual withdraw was quick once I had all the documents in line with their regulations. Am a Canadian player and for some reason I can actually play some games restricted for Canadians in other casinos.

I can't say much about customer service. I've had a chat with their agent once about a play n go game which I have been playing for years in other casinos and when I definitely know it did not pay on a roll I quickly went to chat so they can verify but they just said they didn't know what was wrong as it was not supposed to pay. Lol OK, so I play this game daily and they contradict me so I tried the game again, in case I missed something and sure enough it happened again. Went back to chat and they asked that I send screenshots but again all they need to do is check the game with their software provider. I also don't like their slow hesitation on some games.

Hi honestdude, Thank you for sharing your feedback with us. We’re glad to hear that your withdrawal process was smooth and that you were able to enjoy games that are often restricted elsewhere. We apologize for the experience you had with our customer service. We aim to provide thorough support and will review your feedback to ensure our team is better equipped to handle such inquiries in the future. If you have any additional concerns or need further assistance, please don’t hesitate to reach out to us directly. Best regards, The Bobcasino Team

user avatar

I have a great experience with. And The manager vip is also very nice. I like bobcasino. Now i play only with bobcasino cause the withdrawall very fast

Hi Ali.vib1, Thank you for your fantastic review! We’re delighted to hear that you’re enjoying your experience with us and that our VIP manager has made a positive impression. If you need any assistance or have further feedback, please feel free to reach out. We look forward to seeing you continue to enjoy Bobcasino! Best regards, The Bobcasino Team

user avatar

Good day, at first I did not know how steep this project would be, I did not even expect it to be so cool! The new bonus system, which is constantly pleased with gifts, fast and convenient payments, very cool online support, I really am very pleased, and I can recommend it, you should try to play on the BOB. you will not regret

And from the shortcomings, I tried to search but did not find it, or I simply do not notice them, all at the highest level, steep simply VIP managers, with whom you will find a common language. cool steal which always will answer any your question. come and play, bob will be glad)

Hi T1n3rch, Thank you for your glowing review! We’re thrilled to hear that you’ve had such a positive experience with our bonus system, payments, and support. If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to continuing to provide you with an excellent gaming experience! Best regards, The Bobcasino Team

user avatar

Notícias do Cassino Bob

Leia todas as notícias sobre o Cassino Bob, fique ligado nas novidades e bônus exclusivos.

Entre na disputa por €500 e 500 giros extras no Cassino Bob
Promoção Entre na disputa por €500 e 500 giros extras no Cassino Bob

O Cassino Bob está com uma ótima promoção para os jogadores. O Caminho para Eldorado é uma disputa na qual você tem como objetivo de encontrar o tesouro para ganhar uma parte do prêmio de €500 em dinheiro e 500 giros extras todos os dias! Nada mal, concorda? Então, confira o que é necessário para entrar na competição.Em busca do tesouroOuvimos dizer que o Velho Bob sabe onde está o tesouro e ele pode te mostrar o caminho. Um dos melhores cassinos online está com prêmios alucinantes no valor de €500 + 500 giros extras por dia. Você pode escolher quaisquer caça-níqueis online disponíveis no Cassino Bob para jogar e participar da disputa. O objetivo principal é coletar o máximo de pontos que puder para garantir o melhor lugar na tabela de classificação. Como participar da disputa no Cassino BobPara participar da competição, você precisa saber alguns pontos importantes. Em primeiro lugar, é preciso fazer cadastro ou efetuar o login no site do Cassino Bob.Além disso, os jogadores devem clicar na promoção para fazer parte dela e coletar pontos, que seguem o seguinte critério: €1 apostado = 1 ponto na competição. Ou seja, se você apostar €100, receberá 100 pontos.Também é exigido fazer  uma aposta mínima de 0,1 euro. Os pontos acumulados de todos os jogadores serão exibidos na tabela de classificação localizada na página do torneio Caminho para o Eldorado.Por fim, ainda é importante ressaltar que:Os giros extras serão concedidos para o caça-níquel The Dog House Megaways; caso não esteja disponível na sua região, as rodadas serão disponibilizadas para o caça-níquel Aztec Magic Bonanza;Os prêmios em dinheiro serão creditados na conta do jogador com requisito de aposta mínima de 3x, sendo que quaisquer ganhos obtidos deverão ser apostados 5x;O requisito de aposta para os giros extras nos caça-níqueis selecionados deverá ser cumprido em até 14 dias. Como sempre, lembre-se de verificar os termos e condições de uso da promoção na íntegra no site do cassino. Você também pode consultar a nossa avaliação do Cassino Bob para saber mais detalhes sobre o site, incluindo métodos de pagamento disponíveis para jogadores brasileiros e bônus de cassino. 

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