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Cassino Bob

Nossa classificação CasinoRank
7.3/10
CasinoRank
Classificação dos jogadores 246 Avaliações
Tempo de resposta às reclamações 23 Reclamações
1 dia média 23 Reclamações
O que gostamos
  • Prazos de retirada de 0 a 2 hora
  • Vários métodos de retirada
  • Disponível para celular
O que não gostamos
  • Número limitado de jogos de mesa
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Bob

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.bobcasino.com/pt
Estabelecido em
2017
Licenças
Malta Gaming Authority
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Polonês, Português, Espanhol, Francês, Russo, Japonês, Chinês
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Bob é um cassino online com jogos desenvolvidos pela NetEnt, Playson, Betsoft, Endorphina, Yggdrasil, entre outras empresas. Os jogadores têm acesso instantâneo a todos os jogos direto em um navegador ou por meio do cassino para celular do Cassino Bob. O site aceita transações em moedas convencionais e também aceita bitcoins, além de estar disponível em vários idiomas. O Cassino Bob é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority).

Países e territórios restritos

Ao criar uma conta no Cassino Bob, algumas restrições devem ser observadas. A lista completa pode ser acessada em "Mais detalhes do cassino".

Jogos virtuais

O Cassino Bob tem uma vasta seleção de caça-níqueis de vídeo e os jogadores podem escolher entre títulos produzidos pela NetEnt, NextGen Gaming, Betsoft e outras reconhecidas desenvolvedoras de jogos. Os jogos podem ser categorizados por fornecedor ou encontrados por meio do mecanismo de busca. Entre os mais populares do cassino estão os caça-níqueis Starburst, Aloha! Cluster Pays, Fruit WarpCreature from the Black Lagoon.

Para aqueles que preferem jogos de mesa, o site oferece opções de Blackjack e Roleta, como a Roleta francesa e o Blackjack europeu. Há também uma seleção de vídeo pôquer que inclui: Joker Poker, Five Draw Poker, entre outros.

Jogos ao vivo

Os jogos ao vivo no Cassino Bob são desenvolvidos pela Evolution Gaming e estão disponíveis com um crupiê real 24 horas por dia. Isso inclui Roleta, Pôquer de três cartas e Blackjack, por exemplo.

Jogos para celular

O Cassino Bob também oferece jogos para celular totalmente otimizados.Isso significa que eles podem ser acessados de um navegador de celular usando smartphone e tablet.

Suporte

Os jogadores que precisarem de assistência podem usar o suporte via chat online do cassino, aberto 24 horas por dia, 7 dias por semana. No entanto, o recurso não está disponível em português. Outras formas de suporte incluem um formulário de contato online.

Segurança e imparcialidade

O Cassino Bob adota a criptografia SSL para garantir que informações pessoais e financeiras dos jogadores sejam mantidas em segurança em todos os momentos.

Um gerador de números aleatórios também é utilizado para garantir segurança aos jogadores e resutados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Bob. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resolvido
€320
Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Resolvido
Bob Casino - Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Resolvido
€1850

Estatísticas de Reclamações

Resolvido 22
Valor médio $ 56,897
Duração média da reclamação 6 dias
Resposta média 1 dia

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Avaliação do jogador
8.4/10 246 revisões

Principais avaliações de nossos jogadores

Everything runs pretty smoothly here. The games are easy to navigate, and I’ve been having a lot of fun. There was a minor lag once, but it wasn’t a big deal. I even won a little, which is always a bonus! Support is super quick and helpful whenever I reach out.

Dear Oliverio, Thank you for your great review! We’re so glad to hear that everything is running smoothly and that you're having fun. We appreciate your understanding with the minor lag and are thrilled that you had a win! It’s great to know our support team has been quick and helpful. We look forward to providing you with more fun moments ahead! Best regards, Bob Casino Team

user avatar

The games are fun and the selection is great. I also got a small win, which always feels nice. Support helped me with my question right away, so that’s a big plus!

Dear Padila, Thank you for your wonderful review! We’re thrilled to hear you’re enjoying the game selection and had a nice win. We’re also glad to know that our support team was quick to assist with your question. Thanks for being with us, and we look forward to more fun and wins ahead! Best regards, Bob Casino Team

user avatar

The games load quickly and run smoothly, with only minor delays now and then. I had some nice wins on the slots too, nothing big but still fun. Support is super quick to answer and always friendly. Highly recommend!

Dear Elhazen, Thank you for your fantastic review! We’re so glad to hear that the games are running smoothly and that you’ve had some fun wins. We truly appreciate your feedback on our fast and friendly support team. Thanks for recommending us, and we look forward to many more enjoyable sessions with you! Best regards, Bob Casino Team

user avatar

I've been playing at online casinos for a while now and I've always experienced major issues with single one of them. Bob Casino is the casino that I got stuck with for so many reasons.

The variety of games is super cool and the live dealer games are the most fun. I love the bonus features with the slot games and I've made some good wins. My only issue here is that the website sometimes laggs. Hope they fix this feature.

Dear Morency, Thanks for the kind words! We're glad you’re enjoying the game variety and live dealer options. We’re aware of the occasional lag and are already working on it. Your feedback is super helpful! Best regards, Bob Casino Team

user avatar

I've been playing here for a few weeks now and so my experience has been good. The live dealer games are my favorite and i can definitely recommend this website to everyone who loves card games. I've made some big wins here and i can promise you will as well.

Dear Rumbert, Thank you for sharing your experience! We’re happy to hear that you’ve been enjoying the live dealer games and had some big wins. It’s awesome to know that Bob Casino is a good fit for your card game passion. Keep the good vibes going! Best regards, Bob Casino Team

user avatar

You know when a casino is good when they keep updating and making it more user-friendly. The mobile app is amazing and i haven't seen anything like it before. It's a very smooth process and you will love navigating the app. Super cool features and i think it's even faster to deposit and withdraw through the app.

One thing i don't like it so much is that i can't have access to this app from every country, Some countries have restrictions which i wish to see a change. I want to be able to play here even when i travel.

Dear Porgilis, Thanks for the awesome feedback on our mobile app! We’re glad you’re enjoying the smooth and user-friendly experience. Regarding the country restrictions, we understand your frustration and will definitely take your feedback into consideration for future improvements. Best regards, Bob Casino Team

user avatar

I've been exploring various online casinos for a while now, and honestly, I've hit quite a few bumps along the way. Each one seemed to have its own set of problems. But this casino has been a bit of a game-changer for me.

The variety of games is really impressive, and the live dealer games are a blast. I’ve particularly enjoyed the bonus features on the slot games, which have led to some pretty exciting wins!

Dear Gilchi, Thank you for your great review! We're thrilled to hear that Bob Casino has been a positive game-changer for you. It’s awesome that you’re enjoying our variety of games and having fun with the live dealer and slot bonuses. Here’s to more exciting wins ahead! Best regards, Bob Casino Team

user avatar

I've tried out so many casinos, both online and in person, but ever since I discovered BobCasino, I think I've finally found my perfect match. The slot games here are out of this world, and I've been raking in some serious cash. The website is fantastic, with a sleek interface that makes everything easy and enjoyable. Plus, the bonuses are wild, there's always a new offer or game popping up.

I did hit a snag with my first withdrawal. I was worried that the site might be a scam and feared I'd lost my money. But the customer support team was super helpful and, after a 3 days, I got my funds back.

Dear Corea, We’re so glad to hear that BobCasino has become your perfect match! It’s awesome that you’re having a blast with the slot games and enjoying the constant flow of new offers. Sorry to hear about the initial snag with your withdrawal, but we’re happy our support team was able to help you get your funds back. Here’s to even more exciting wins ahead! Best regards, Bob Casino Team

user avatar

I have played at soo many online casinos but this one got my attention big time! I love the variety of games available and the live dealer games are my favorite so far.

My only problem is that withdrawing took a while. I contacted the customer support and they were pretty responsive but still the amount of time it took for me to get back my winnings was a bit frustrating and i wish they can change that and make it smoother. I prefer playing with crypto money as the transactions are faster and much safer.

Dear Syvia, Thank you for sharing your experience! We’re excited to hear that the variety of games and live dealer options caught your attention. We understand that waiting for withdrawals can be frustrating, and we appreciate your patience. It’s great that our customer support team was able to assist you, and we’re constantly working to speed up the process for smoother withdrawals in the future. Best regards, Bob Casino Team

user avatar

My experience here has been pretty awesome so far. The variety of games they offer is what keeps me coming back, and I’ve already found a few favorites in the live dealer section.

The bonuses are decent, and I’ve even managed to win a bit. The website is super easy to use, especially on mobile. My only wish is for more promotions for returning players and quicker withdrawals, like same-day payouts. Other than that, it’s been a great experience!

Dear Vivisek, Thank you for the great feedback! We’re thrilled that the variety of games, especially in the live dealer section, keeps you coming back. It’s awesome to hear that you’ve had some wins and found the site easy to use, especially on mobile. We appreciate your suggestion for more promotions and quicker withdrawals, and we’ll keep working to improve these areas for you. Best regards, Bob Casino Team

user avatar

Notícias do Cassino Bob

Leia todas as notícias sobre o Cassino Bob, fique ligado nas novidades e bônus exclusivos.

Entre na disputa por €500 e 500 giros extras no Cassino Bob
Promoção Entre na disputa por €500 e 500 giros extras no Cassino Bob

O Cassino Bob está com uma ótima promoção para os jogadores. O Caminho para Eldorado é uma disputa na qual você tem como objetivo de encontrar o tesouro para ganhar uma parte do prêmio de €500 em dinheiro e 500 giros extras todos os dias! Nada mal, concorda? Então, confira o que é necessário para entrar na competição.Em busca do tesouroOuvimos dizer que o Velho Bob sabe onde está o tesouro e ele pode te mostrar o caminho. Um dos melhores cassinos online está com prêmios alucinantes no valor de €500 + 500 giros extras por dia. Você pode escolher quaisquer caça-níqueis online disponíveis no Cassino Bob para jogar e participar da disputa. O objetivo principal é coletar o máximo de pontos que puder para garantir o melhor lugar na tabela de classificação. Como participar da disputa no Cassino BobPara participar da competição, você precisa saber alguns pontos importantes. Em primeiro lugar, é preciso fazer cadastro ou efetuar o login no site do Cassino Bob.Além disso, os jogadores devem clicar na promoção para fazer parte dela e coletar pontos, que seguem o seguinte critério: €1 apostado = 1 ponto na competição. Ou seja, se você apostar €100, receberá 100 pontos.Também é exigido fazer  uma aposta mínima de 0,1 euro. Os pontos acumulados de todos os jogadores serão exibidos na tabela de classificação localizada na página do torneio Caminho para o Eldorado.Por fim, ainda é importante ressaltar que:Os giros extras serão concedidos para o caça-níquel The Dog House Megaways; caso não esteja disponível na sua região, as rodadas serão disponibilizadas para o caça-níquel Aztec Magic Bonanza;Os prêmios em dinheiro serão creditados na conta do jogador com requisito de aposta mínima de 3x, sendo que quaisquer ganhos obtidos deverão ser apostados 5x;O requisito de aposta para os giros extras nos caça-níqueis selecionados deverá ser cumprido em até 14 dias. Como sempre, lembre-se de verificar os termos e condições de uso da promoção na íntegra no site do cassino. Você também pode consultar a nossa avaliação do Cassino Bob para saber mais detalhes sobre o site, incluindo métodos de pagamento disponíveis para jogadores brasileiros e bônus de cassino. 

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