- Retiradas em até 1 hora
- Suporte via chat online disponível 24 horas
- Design amigável pelo celular
- Compra de criptomoedas no site
- + de 3 mil jogos de cassino
- Suporte via telefone mediante solicitação
- Atendimento não disponível em português
Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.
Detalhes de BitStarz Casino
Aqui você encontra todos os detalhes sobre esse cassino.
- Geral
- Pagamentos
- Jogos
- Jogo Responsável
- Atendimento ao Cliente
Informações Gerais sobre BitStarz Casino
O site BitStarz está entre os melhores cassinos online ranqueados no AskGamblers, com 10 pontos. A casa apresenta inúmeros certificados, incluindo os de melhor cassino, melhor suporte, excelente suporte e como a principal escolha dos jogadores.
Ao todo, o BitStarz Casino conquistou 7 prêmios de 2017 a 2022. Em adição, a plataforma também foi recebeu o Certificado de confiança do AskGamblers.
Com pagamentos instantâneos e um excelente portfólio de jogos, o BitStarz Cassino é uma das principais escolhas dos usuários atualmente. Tudo que você precisa saber sobre a casa está aqui, em nossa avaliação do BitStarz Casino!
- Carteiras Eletrônicas 0 a 1 hora
- Criptomoedas 0 a 1 hora
- Transferências Bancárias 3 a 7 dias
- Pagamentos com Cartão 3 a 5 dias
- Saques aos Fins de Semana Sim
- Ganhos de Jackpot Progressivo Paid In Lump Sum
Informações sobre pagamentos e métodos aceitos no BitStarz Casino
Para ter acesso às informações relacionadas aos métodos de pagamento aceitos no BitStarz, o jogador deve clicar nos 3 risquinhos, no canto superior esquerdo do monitor, e, então, clicar no botão “Mais” e, depois, “Pagamentos”.
Uma página com todas as opções de transação monetária para depósitos e saques irá ser aberta.
O jogador pode analisar as taxas cobradas – que, até então, é de 0% -, o tempo de processamento e os limites por transação de cada um dos métodos. Assim, é possível escolher qual a forma mais vantajosa para utilizar em um determinado momento.
O BitStarz Cassino aceita transferências efetuadas com métodos locais, como Pix, e internacionais, como criptomoedas. Além disso, o site é compatível com o Real, entre outras moedas – como Euro e diferentes tipos de Dólar.
A casa oferece cerca de 10 opções para depósitos e retiradas, o que é um bom número para a maioria dos usuários.
Um grande diferencial da plataforma é que ambas as ações apresentam tempo de processamento imediato, sendo que muitos cassinos online levam até 3 dias para processarem os saques solicitados.
Para os saques de bônus sem depósito, o site pode solicitar KYC – política de verificação de identidade. Também não é possível pedir o saque dos ganhos obtidos a partir do bônus sem depósito via transferência bancária. Todas essas informações podem ser encontradas nos Termos & Condições de Bônus do BitStarz Cassino.
Jogos no BitStarz Casino
Todos os jogos online de cassino do BitStarz são otimizados para jogos mobile – ou seja, foram desenvolvidos tanto para serem jogados em computadores quanto em dispositivos móveis. A casa conta com uma extensa biblioteca, sendo alimentada por mais de 70 provedores diferentes.
Os jogadores podem explorar os melhores caça-níqueis do momento - e da história -, como Aztec Magic Deluxe e Wolf Gold, além dos jogos de mesa, jogos de jackpot, jogos de cassino ao vivo e jogos de BTC.
O BitStarz também fornece uma seção de jogos personalizada, onde os especialistas de slots indicam um dos títulos para o jogador experimentar – ela está disponível ao lado do setor de jogos de BTC, encontrada como “se sentindo com sorte?”.
O BitStarz Cassino conta com um setor de jogos exclusivo. Ali, encontram-se os títulos que só o BitStarz oferece!
No momento, não são muitas opções disponíveis; contudo, acreditamos que, possivelmente, novos jogos serão adicionados futuramente para os jogadores registrados na casa.
Por enquanto, os usuários podem se divertir no acervo variado do BitStarz. Não é difícil encontrar os jogos.
A casa já disponibiliza alguns títulos em destaque na página principal, onde também é possível encontrar os botões das categorias de jogos oferecidas pelo site. Basta clicar na seção que deseja conhecer e explorar os títulos!
Compromisso do BitStarz com o Jogo Responsável
O BitStarz Casino é licenciado e regulamentado pelo Governo de Curaçao. Da mesma maneira que todos os cassinos online Brasil legalizados prezam pela saúde mental e financeira dos jogadores, o BitStarz também incentiva a prática de jogo responsável.
Isto é, fornece informações essenciais sobre o risco de vício em apostas online e dicas de como evitar a dependência de jogos - doença denominada ludopatia pela Organização Mundial da Saúde (OMS).
Aos usuários que sentirem a necessidade de procurar por ajuda, a casa oferece suporte via e-mail ([email protected]).
Para aqueles que precisarem de auxílio mais profundo, que seja feito por serviços profissionais, o site oferece uma breve lista com órgãos responsáveis e competentes para lidar com a patologia, como Gambling Therapy, GamCare, GordonHouse e Gam-Anon.
As informações sobre as entidades e a maneira de funcionamento de cada uma podem ser encontradas na seção “Jogo Responsável”, no setor “Ajuda”, localizado no menu do BitStarz Cassino.
Suporte ao cliente no BitStarz Cassino
O serviço de atendimento ao cliente do BitStarz Casino classificação do jogador é de 8.6/10.0, referindo-se a um excelente suporte oferecido pela casa.
Para dúvidas mais gerais, a casa disponibiliza uma seção FAQ com perguntas e respostas populares.
No entanto, se o jogador precisar de assistência mais específica, pode-se entrar em contato com a equipe do BitStarz por meio de chat ao vivo e/ou de e-mail ([email protected]).
Se não houver nenhum atendente disponível no momento, o usuário pode preencher os campos solicitados e enviar a sua mensagem normalmente.
Assim que um dos profissionais estiver liberado, entrará em contato com o jogador, esclarecendo sua dúvida. O serviço está disponível 24 horas por dia, 7 dias na semana – o que é muito vantajoso para os jogadores, principalmente aqueles que preferem jogar durante a madrugada.
Bônus do BitStarz Casino
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Reclamações
Leia as reclamações que outros jogadores deixaram sobre BitStarz Casino. Saiba mais sobre reclamações.
Estatísticas de Reclamações
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Hi there Andre, Thank you for your comments. You had a lot of feedback there, so let me go through them one by one. You've been a player with us for a year, and been a loyal one too I might add, so the notion that all things are horrible at BitStarz seems a bit odd considering the options available (as far as casinos go) and your loyal play. But I understand in frustration, things can get a bit out of hand. So, for the payments team, they do work around the clock. But banks do not. Hence when we talk about withdrawal time for bank transfers, we have to measure this by bank days, not any day of the week, just as any other casino (or business for that matter). As for the fee that you're mentioning, we at BitStarz do not take any fee for your withdrawal, but your bank might, hence it's always a good idea to have a word with them prior to assuming that we're trying to take out a fee when we are not. We still have a 10 min average withdrawal time, but that doesn't mean that all withdrawals will be in your account within 10 minutes. Bank withdrawals are the slowest option unfortunately, and that goes for all casinos out there I would assume. Personally I'd love to offer more withdrawal options, but some payment options are restricted to some regions, something we have very little control over (none to be honest). If you want the quickest withdrawal option, I'd recommend switching to BTC. We have some videos on our youtube channel where we list Australian exchanges and how to make deposits to BitStarz. You also mention our recall option for withdrawals, which is once more something that is available in all casinos I'd like to argue. If you are afraid you'll recall the withdrawal and play for the money, there are plenty of limits you can set on your account such as wagering limits. This would prevent you from recalling and losing the money back if you're afraid you might do so. You can find the limits options in your account settings and just reach out to support if you need any help. You'll have to forgive me, but once more, you've been a player for a long time with BitStarz and I believe you were a veteran player prior to playing here as well. Hence I find it a bit odd that you find the wagering requirements so high and puzzling. All casinos are pretty much offering bonuses and spins, and you have the option to take them, or not. We're not forcing you to take any spins, and the 40x wagering is very much in line with the most average of requirements out there. You also make it sound like you've never gotten bonuses at BitStarz, and we gave you 50 spins as a reward for depositing a significant of money, which is not true. You received spins as part of a promotion, but you couldn't play them as the game provider had maintenance at that particular time. We then exchanged them for another game as you didn't want to wait for the maintenance to be over. You activated and played all those 50 spins. Kind Regards, Olle
Nice lay-out, friendly staff, fast withdrawals....Been playing here for 2 years, until they enforced an unfair rule for table/livegames (evolution gaming) players...
Just recently they are now requiring a 10x wagering requirement for deposits for table/live game players, before you can withdraw.
example; if you deposited $100 and play $5 baccarat/blackjack hands, you need to wager 200x of $5 bets before you can withdraw , that’s if you get lucky and not lose before that. This is bad, so if you love table games such as baccarat or blackjack, roulette thru evolution gaming, I think this is not the casino for you.
I love bitstarz, but with this rule I am getting out fast...
Hi there, To be fair, I don't blame you. We had that rule in place as a security measure against some players with less than genuine intentions, and it was never meant that genuine players would be caught in the net so to speak. Your review was a wake-up call for us, and we always listen to our player's feedback. Hence, we've decided to change the rules so the players only need to wager the deposit once. I hope we can regain your trust and wish you all the best in whatever you choose for your casino entertainment in the future :) Kind Regards, Olle
I’ve made 8 deposits today lost everytime and haven’t received any kind of bonus or free spins for the deposits and that’s very disappointing:( I’ve been a very loyal customer I just think we should be credited more for it
Hi Justgowen, Thanks for taking your time to review us at BitStarz :) So, when it comes to bonuses, I think it's important to look from a larger time-span and check how much bonuses you have received in total from us in relation to your deposits. You're at 40% bonus money in relation to your deposits in your main currency and for your secondary, you're at 144%. Since you made your last deposit a couple of days ago, you've gotten 4 bonuses in total, 3 of which you have used and 1 pending while I'm writing this reply :) We can always argue what is a decent amount of bonuses in relation to what you're putting in, but I have to honestly say you're getting fairly compensated for your loyal play at BitStarz. At the same time, I of course let you and other's be the judge of that, and I respect your opinion :) Regardless, I hope you have a fantastic week. Olle
Top class response when it comes to providing solution to problems, I had a slot error on my ongoing 10 free spins saying internal error that couldn't be fixed by clearing cookies and changing browsers. Then I reached out to support chat and they went to mailing the game provider which my issue was resolved within 10 mins. And made a withdrawal request that was approved and went to my account in less than a minute.
Great selection of games definitely haven't missed a beat trying to keep up with things since all the laws changed for Aus players. Keep up the fantastic work guys
Cant say i have anything to complain about honestly. I wish the min deposit amount was knocked back down to $10 even if it was only for neosurf deposits pls
I have played here for two years, this is one of the best casinos I ever know! One of the sweet design, great bonuses, VIP managers are really helpful and friendly
Las time i can't get any answer from my vip manager and bonuses seems like restricted for me. As about RTP of slots? I think it's done for me :) This casino is very old and management is old too. No innovations , no new promotions. Sad
Hi MrGreen! Great to hear from you and thank you for your review :) I have to admit I'm a bit confused though as you mention we're one of the best casinos out there, but still we don't reach higher than 6 stars :( Also, as I'm most likely your VIP Manager, would be awesome if you wanted to let me know what email hasn't been replied to, as I have a hard time identifying you with your username here. No worries though, shoot me an email and I'll see what I can do :) Olle
Great choice of games, super fast payment transactions, great live support and amazing bonuses. I like the variety of games and especially the way games are organized. Well done guys
Withdrawal limits could be higher. They could have more freespins giveaways or any promotion with Freecash/freespins. Otherwise great site with great potential.
Great variety of games. Good bonuses. Good live chat support system. Very fast response. Payouts happen within 2-3 days. Verification was simple and easy!
Minimum withdrawal was changed from $5 to $20 without notice. And you cannot get bonuses from live chat any longer. Otherwise I don’t have any complaints! :)
What are you guys on about I play all the casino’s online from Australia before they started to bad a lot of the gaming softwares here which sucks.
One of the best online casinos in IMO
Not much to dislike about the casino good service, pays out fast & even btc deposits are instant.
They could maybe integrate ETH
To work with all games but I have nothing bad to say about this casino. There full of it, I put my word on it one of the best crypto/fiat casinos out there
I love this site when I first registered they gave me free spins which turned into cash later on and you could play live casino or everything you want not like other sites that force you to play specific slots and thing, bitstarz is the real deal.
The only con would be that they do not have quick spin games.
Their customer support is absolutely terrible they are so rude it's unbelievable saying from my own perspective.
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Screenshot
Interface is bearable. It has a mostly working search function for the slots and table games. Funnily enough the deposit button(green) is a lot easier to find than the withdrawal button(clear).
Withdrawals are verrrry slow. For bank transfers as you can't use Australian cards, you have to be beholden to the payments team who only work 9-5 CEST Mon to Friday. This means that if you request a withdrawal Friday you may not see it processed by the payments team until the following Wednesday. Then you may have to wait an additional day for the money to actually show up in your account. To make matters worse as they don't have money they allow players to play from and because you are forced to use this bank method there is a hidden international transfer fee for everybank of about $25 for every transaction. eg. when you think you are withdrawing 500 it is actually 475.
Unfortunately they are more than happy to take as much of your money as they can instantly, but when the shoe's on the other foot and you inquire about a withdrawal that his been sitting there for 3 days they just give you the usual scripted "payments team will process...you have been queued...up to 3 working days to process." That 0-1 hours withdrawal is an outright lie as you can't withdrawal to all or any cards instantly but again, they're more than happy to take it instantly.
Also, if you happen to deposit a large amount like 500 and after playing down to 400 and win 1000(unlikely but can happen) you can't withdraw it until you've played through "wagered" your whole deposit!!! 500?! They claim this is for security, but I have a hard time believing that there isn't a better method of discerning the difference between a launderer and a genuine player. i.e. the amount of time they've played on the site and the size of the deposits, the amount of ID given to allow for withdrawal.
BEWARE!!! while delaying your withdrawal while it sits in a queue funnily enough you are allowed to "recall" your withdrawal request. This is clearly the casinos way of hoping that you get impatient, recall the withdrawal amount, lose it back to them and have to start this process all over again...This recall function should be illegal. It's completely unethical.
BEWARE!!!! DON"T BE FOOLED BY THE LURE OF BONUS $ or SPINS!
The deposit bonus's aren't sticky so if you deposit 100 and get the bonus 50 totalling 150, you can't withdraw anything until you've wagered 40x your bonus, in this case $2000!!!.This is also the case with any money you win during bonus free spins.
Other casinos have similar wagering requirements but this is only applicable if you go below the pure cash amount which would be below $50 from $150 in this case.
I've recently been offered some free spins...a meager 50, even though I've put through tens of thousands. However, when I tried to utilise these spins it turned out the provider these spins were for were doing maintenance so they were all unavailable. When I asked about this that is what I was told and was told to hurry up and wait and couldn't offer spins with another provider or offer me any compensation for my inconvenience.
All in all I do not recommend this casino to anyone. Especially not Australian players.