BitStarz Casino

The support is very reactive and the problems are dealt in a professional way. The game offer is large with all the main providers of the market: Netent, etc.

The website is sometimes a bit laggy on my MacBook, the big withdrawals can take some time while the minor withdrawal are processed in an impressively short period of time.

Thanks to the guys who work in Bitstarz Casino! The verification process, to my surprise, was very fast and the withdrawal was almost moment.  The casinos which don't have such an optimized verification process like here, it`s unbearable for me, I hate that. It is hard to argue with the casino where the first bonus is very honest and simple. The site is huge, but there is no problem with that. You can easily find everything you need. Speaking in general about the chat option, I can say that they are instant. The support will answer any queries, and they do that immediately, just in few minutes. That`s also good for them. I`ve got some small problems with the withdrawals in my local bank, that`s why I will give them 8/10. I think it is fair. But, still, I recommend them to other gamblers. Good luck.

Fast withdrawals - withdrawal generally approved within 2 hours and in my account 2 days later, they have a good game range & reliable platform. Some games not available to Australians, but that's not the casinos fault. By far my favourite casino

Bonuses are poor, some 200 free spin bonuses only equate to $18 and very hard to win anything at 9 cents per spin, also only match bonus is 50% on a Monday which is average.

This online casino has good game variety to choose from and good bonuses and weekly cashback. Good choice of deposit options as well. Not much more to add.

Why is it whenever you win a decent amount eg over $500 withdrawals always take a lot longer to be processed(24 hours +) but anything under is nearly always processed with in 1-2 hours. This is very poor form.

Thank you guys! Almost moment withdraw and very fast verification process! I hate casinos which don't have such optimized process like you guys have!

Very happy with Bitstarz and I can see it winning awards easily. Hard to argue with a casino that guarantees you withdrawals in 10 minutes. Simple honest first bonus and this is a huge site that is easy to find what you want and play. AG coin worked for me as well.

Good variety of games, one of the few remaining platforms for Australian players. Generally the chat option is instant and support answers immediately any queries.

Agree with previous review that bank withdrawals are too slow, and this is not bank’s delay, but bank transfers are held pending for days with Bitstarz. This should not be the case with current transaction technology. Once approved within one hour, the transaction should be fully processed and on its way with payment provider. Delays always cause frustration to the player and are unfairly in favour of the casino.

I like everything about Bitstarz Casino, it has a wide range of games and are very interesting and fair, the User interface is the best out of all casino so far making it more enjoyable to play. Most of all, very excellent support staffs who are always on alert to assist immediately, well done Bitstarz. Transactions are handled professionally and made sure customers are satisfied and pleased, not at anytime had an issue with my deposits and withdrawals. Another job excellent done by Bitstarz Staffs, thanks for tirelessly keeping us your customers happy and always in excitement when playing on Bitstarz.

Nothing to dislike about Bitstarz, I recommend Bitstarz Casino to all online gambling fans that Bitstarz is 200% the best online Casino you would ever come across.

Interface is bearable. It has a mostly working search function for the slots and table games. Funnily enough the deposit button(green) is a lot easier to find than the withdrawal button(clear).

Withdrawals are verrrry slow. For bank transfers as you can't use Australian cards, you have to be beholden to the payments team who only work 9-5 CEST Mon to Friday. This means that if you request a withdrawal Friday you may not see it processed by the payments team until the following Wednesday. Then you may have to wait an additional day for the money to actually show up in your account. To make matters worse as they don't have money they allow players to play from and because you are forced to use this bank method there is a hidden international transfer fee for everybank of about $25 for every transaction. eg. when you think you are withdrawing 500 it is actually 475.
Unfortunately they are more than happy to take as much of your money as they can instantly, but when the shoe's on the other foot and you inquire about a withdrawal that his been sitting there for 3 days they just give you the usual scripted "payments team will process...you have been queued...up to 3 working days to process." That 0-1 hours withdrawal is an outright lie as you can't withdrawal to all or any cards instantly but again, they're more than happy to take it instantly.

Also, if you happen to deposit a large amount like 500 and after playing down to 400 and win 1000(unlikely but can happen) you can't withdraw it until you've played through "wagered" your whole deposit!!! 500?! They claim this is for security, but I have a hard time believing that there isn't a better method of discerning the difference between a launderer and a genuine player. i.e. the amount of time they've played on the site and the size of the deposits, the amount of ID given to allow for withdrawal.

BEWARE!!! while delaying your withdrawal while it sits in a queue funnily enough you are allowed to "recall" your withdrawal request. This is clearly the casinos way of hoping that you get impatient, recall the withdrawal amount, lose it back to them and have to start this process all over again...This recall function should be illegal. It's completely unethical.

BEWARE!!!! DON"T BE FOOLED BY THE LURE OF BONUS $ or SPINS!
The deposit bonus's aren't sticky so if you deposit 100 and get the bonus 50 totalling 150, you can't withdraw anything until you've wagered 40x your bonus, in this case $2000!!!.This is also the case with any money you win during bonus free spins.
Other casinos have similar wagering requirements but this is only applicable if you go below the pure cash amount which would be below $50 from $150 in this case.

I've recently been offered some free spins...a meager 50, even though I've put through tens of thousands. However, when I tried to utilise these spins it turned out the provider these spins were for were doing maintenance so they were all unavailable. When I asked about this that is what I was told and was told to hurry up and wait and couldn't offer spins with another provider or offer me any compensation for my inconvenience.

All in all I do not recommend this casino to anyone. Especially not Australian players.

Nice lay-out, friendly staff, fast withdrawals....Been playing here for 2 years, until they enforced an unfair rule for table/livegames (evolution gaming) players...

Just recently they are now requiring a 10x wagering requirement for deposits for table/live game players, before you can withdraw.

example; if you deposited $100 and play $5 baccarat/blackjack hands, you need to wager 200x of $5 bets before you can withdraw , that’s if you get lucky and not lose before that. This is bad, so if you love table games such as baccarat or blackjack, roulette thru evolution gaming, I think this is not the casino for you.

I love bitstarz, but with this rule I am getting out fast...