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Cassino Betzest

Classificação dos jogadores 416 Avaliações
Tempo de resposta às reclamações 53 Reclamações
2 dias média 53 Reclamações
O que gostamos
  • Vários métodos de retirada
  • Design agradável para celular
  • Filtros simples de jogos
O que não gostamos
  • Fornecedores de software limitados
  • Suporte via chat online indisponível em português
  • T&C em inglês
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Betzest

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.betzest.com/ptb
Estabelecido em
2018
Licenças
Curacao
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Português, Espanhol
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Betzest é um cassino online que oferece uma vasta seleção de jogos, incluindo caça-níqueis, jogos de mesa e apostas esportivas. Os jogadores podem escolhê-los por fornecedor, como Microgaming e NetEnt. O site está disponível em vários idiomas, como inglês, português e espanhol, e é possível jogar instantaneamente por meio de um navegador da web. Os jogadores também podem aproveitar o cassino para celular. O Cassino Betzest é licenciado e regulado pelo governo de Curaçao.

Restrição de países e territórios

Infelizmente, existem algumas restrições de países. A lista completa de países restritos pode ser encontrada em “Mais detalhes do cassino”. Os jogadores também devem se certificar de que as apostas são legais em sua jurisdição antes de efetuarem o registro neste cassino.

Jogos Online

Os jogadores podem aproveitar um portfólio de caça-níqueis de vídeo de diferentes fornecedores de jogos líderes de mercado. Microgaming, NetEnt, GameArt são alguns deles. Os caça-níqueis podem ser encontrados na seção cassino. Também é possível filtrá-los de acordo com algumas categorias — popular, novo, fornecedor, entre outros. Os jogadores podem se divertir com alguns dos jogos mais famosos, como African Sunset, Castle Blood, Dragon KingEl Toreo e Caligula.

Além disso, os membros têm acesso aos jogos de mesa clássicos do cassino. Os jogadores podem fazer suas apostas em Roleta, Blackjack e jogos de pôquer como Texas Hold’em, disponíveis 24 horas por dia.

Por fim, os membros ainda podem tentar a sorte em jogo de cartas, como o vídeo pôquer. Apostas esportivas, inclusive ao vivo, também são oferecidas pelo cassino.

Jogos ao vivo

Agora, os jogadores que apreciam a emoção de um cassino ao vivo também têm acesso à seleção de jogos do Cassino Betzest. Eles são comandados por crupiês reais e estão disponíveis em diferentes intervalos do dia, permitindo a todos a oportunidade de curtir os seus jogos favoritos.

Jogos para celular

O cassino também dispõe de caça-níqueis para celular que podem ser acessados de qualquer lugar! Basta fazer login por meio de smartphones e tablets para aproveitar uma seleção dos jogos de cassino mais populares. Não é necessário baixar nenhum aplicativo, mas apenas utilizar um navegador de celular compatível para apostar o quanto quiser.

Suporte

Os jogadores que precisarem de assistência podem enviar um e-mail ou usar o formulário de contato no site. O cassino ainda oferece suporte via chat online, mas o recurso está indisponível em português no momento.

Segurança e imparcialidade

Com relação à segurança, os membros podem ficar tranquilos. O cassino utiliza um alto nível de serviços de criptografia, verificado pela COMODO Limited para ajudar a proteger dados pessoais, financeiros e confidenciais dos jogadores.

Também é utilizado um gerador de números aleatórios para garantir resultados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Betzest. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Betzest Casino - Stalling my winning 33500 CAD
Hello Askgamblers Team

Please bear with me as this going to be fairly long complain about the nightmare experience I am facing at BetZest Casino .
I signed up on June 5 at BetZest casino since it has a very good rank in your website and licensed by MGA .
I deposited $200 without enrolling in any bonus and I was lucky to have a big win on Immortal Romance slot .

I submitted all the documents needed as any typical Casino asked for KYC and the nightmare started on June 6 .

They asked for extra documents like 2 selfies , passport and Diver license , Bank statement for 3 month .

Long Story short , after 8 days and on June 14 , my account was verified .
Once I asked for withdrawal transaction , they Declined it and their excuse that I have to submit documents proves Source of wealth and source of funds .

Excuse me !! I only deposited $200 in your casino and According to the Anti-money laundering (AML) legislation and the Financial Intelligence Analysis Unit (FIAU) implementing procedures on customers who deposit over €2,000 which is not applying on my case .

Again , Long story short I submitted all documents prove my SOW and SOF in order to withdraw my money even I am not convinced and Finally my account was fully verified.

I was expecting after a nightmare I lived for 10 days I will be able to withdraw my winning according to T&C that I can do 2 withdrawal transaction for 1000 Euro each ( around $1470 Cad dollar )

Another nightmare come up when I process a withdrawal transaction for 1000 euro ( 1477 Cad dollar ) . I was able to do one withdrawal . I send an email to Finance department and explained what I am facing . They replied to me after 12 hours that I can’t process 2 transactions at the same time . I need to wait 1-5 days for the first transaction to be process and received then I can do another transaction .
I attached a screenshot of their T&C that I can do 2 withdrawal transaction for $1000 Euro daily and it’s not mentioned the excuse that I have to wait 1-5 days for the first transaction to be proceed and received in order to be able to process the second one .But as usual they ignore my email .

I suggested to use my ecoPayz account to be able to withdraw 2 transaction for €1000 each daily since it mentioned on payment section that it takes 1-3 hours but they said it’s not available for time being .

I send another suggestion to use MuchBetter for withdrawal since it takes 1-3 hours to be process 2 withdrawal transaction but they ignore my email .

so you can see from I mentioned above that BetZest doing their best in delaying to process my withdrawal transaction by creating excuses , make me go through extensive security check even I only deposited $200 in a faith of keep me playing and loose my winning .

The funny is I only did one withdrawal transaction for €1000 ($1477 CAD ) so far on June 15 and It process at same day and I received it on June 17 but when I try to to process another transaction at same day of receiving , the first withdrawal transaction was still in a pending status on my casino account so it disables me to process another one .
I sent them an email and confirmed the payments has been been received but Finance team said they have no control on interac system and only merchant can remove it so I need to wait .

I am sure they are kidding me ! They treat me like I never played online . I’ve been playing 15 years and using interac for the last 4 years in other casinos and never had problem . I always received it between 24-36 hours except at BetZest .

Askgamblers , I still have $33523.65 CAD in my casino account and I am only asking BetZest to be committed for their T&C which is enabling me to process two withdrawal transaction for €1000 each ( $1475- 1477 CAD ) on daily basis by using interac , EcoPayz or MuchBetter payment method .

I won’t be able tolerate their tricky scheme to withdraw €1000 every 3-5 days which would take me 5 month to withdrawal my total balance .

Askgamblers , I would like to thank you in advance for reading this, and again I am only counting on your fair judgment and I am willing to provide any further information you might need to prove my decency .
staus Rejeitado
$33526.65
Betzest Casino - Betzest is making verification of my account impossible
Could I get help from here regarding my verification process on Betzest? My phone number can't be verified as they claim they can't reach me when trying to call it, but on a previous encounter via their live chat they requested another number which I gave them. Then they said the same thing about not getting through to me but it later went through after much pestering on them to try to reach me, she asked for security questions which I answered all correctly and they said they would relay my messages to their finance team.

What is more than strange and suspicious is that they are saying they can only call me on the number I provided via email. That comes after they already called to that another number THEY suggested we should try. I have been called from out of the country (Nigeria) multiple times by my friends all over the world on same days they claim they can't get through and even provided them with proof that my mobile number is working perfectly. They suggested to contact my phone operator which I did and they told me everything is normal and calls abroad should work normally (as they have from my friends).

Also they have requested 3 months bank statements which I delivered immediately but those statements don't include postal code which my bank also confirmed is the case as I asked it from them. I had to go to the bank to get a reference letter that confirms my accounts postal code so I can send it to Betzest (which includes their current address) but they still didn't approve it at first place. Actually I don't know what the situation with that is at the moment as now the problem is with getting that phone call from them.

This has been going on for already like 1 and a half month and feels like they are only bullying me coming up with different requirements after another to get my account verified.

You can call me too so you could prove them wrong that my phone cannot be reached. I've told them to call at least dozen times and every time they claim they can't reach me. Then I tell my friends from abroad to try to call me and everything works like it should do.

I attach you couple of chats with them so you can see how it goes every time I try to contact them. And also there is my bank account statement where you see that postal code is not visible and also not available so I went to my bank to get a signed reference letter for them.

As a casino I don't have any complaints about them but this verification process has made me so stressed out.
staus Resolvido

Estatísticas de Reclamações

Resolvido 49
Valor médio $ 1,838
Duração média da reclamação 5 dias
Resposta média 2 dias

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Avaliação do jogador
8.7/10 416 revisões

Principais avaliações de nossos jogadores

I like very good live support and top casino and sporbets love this casino! Cool and nice design. Fast and easy payments, great games, a lot of providers.

I miss here my favorit slot game (LA DOLCE VITA & EYE OF HORURS ) and miss Poker lobby for poker room ( lounge ) playing "texas Holdem " real money poker ;)

Another fantastic casino, probably my favourite with Casino cruise. They have a decent variety of games, as well as nice match bonuses (usually 25-100%) via email on a regular basis. Only small deposits required for welcome bonuses, which is nice to see when there's other sites requiring £20+ to be eligible (E.g Whitehat casinos).

Best casino I’ve ever played here at betzest . Greasy games excellent customer support. Highly recommend this casino to anyone wanting to play. 100a percent

Nothing in this casino is bad. It’s one of the best an I’ve played a lot of casinos but this is awesome nothing I have to say about this casino is bad. Good casino

Best live casino I ever seen. Cool and dope design, Fast and easy payments, great games,a lot of providers. :) Very calm to forget about other online casinos. :D

I won 10 euros from free spins in chrismas giveaway, made a deposit of 10 euros, raised a little all withdrawn. Instantly on the netter. Support quickly explained how to do everything.

Fine casino. Many providers. Full of fresh bonuses, long payment method list, friendly site. I rate this casino between 7-8 stars. Good, solid and safe. And live chat always fast and friendly.

Maybe small minus for Live-chat working hours. 24h is always better:) but this is like nothing to all positives. So I don't have any big problems and minuses for this casino.

Good casino, with a lot of bonuses. Accept all counties -it is very important. Fresh games - a lot of promotions. Interested deposit system with transfer between accounts.

Hard to approve final registrations, even if You deposit money. I hope Casino will change this system in future. Maybe also problems with slow computers.

Interesting and enticing promotions, friendly and responsive support team. Plus sports betting. Keep up the good work. Do not limit players to free gifts :)

Free gifts for all should remain so for all without restrictions. I do not want to leave a negative review, especially and there is nothing to find fault with. Refusal of free bonuses is the only thing I faced. Although neither before nor after these bonuses I personally did not ask...

Game selection, always nice agents on support, good value bonuses, feels secure. Fast deposits and withdrawals depending on the method tho. Smooth hardware.

The deposit system and transferring money from casino to betting side is little weird. But I can live with that. Deposit options could have euteller and Trustly also.

Betzest casino one of the best casino i found. Lots various game selections. Easy to navigates. Lots of promotions are available for players. Really enjoy this casino a lots.

Deposits and withdrawals system are limited. Not much e wallets are added in the casino. Hard to activate account while registration. €5 aren't provided in asia after MOBILE verification.

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