- A plataforma oferece excelentes opções de jogos de cassino;
- A experiência de usuário dentro do site é ótima, devido ao seu layout intuitivo;
- É possível fazer os seus depósitos dentro do site utilizando o PIX.
- As opções de bônus de cassino do site são bem limitadas;
- O site de apostas não aceita transferências bancárias como forma de pagamento;
- A plataforma, infelizmente, não possui um aplicativo para dispositivos móveis.
Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.
Detalhes de 21 Casino
Aqui você encontra todos os detalhes sobre esse cassino.
- Geral
- Pagamentos
- Jogos
- Jogo Responsável
- Atendimento ao Cliente
- Carteiras Eletrônicas 24 horas
- Transferências Bancárias 72 horas
- Pagamentos com Cartão 2 a 5 dias
- Saques aos Fins de Semana Não
- Ganhos de Jackpot Progressivo None
Como Funciona o 21 Casino
Dentre os melhores casinos online, alguns acabam se destacando mais do que outros. Esse é o caso do 21 casino. É preciso reforçar que esse site não oferece nenhuma opção de aposta esportiva atualmente. Aqui você vai encontrar apenas jogos de cassino.
Dito isso, essa é uma plataforma excelente para quem está querendo se divertir com apostas em jogos como caça-níqueis e jogos Crash. Você vai ter uma boa variedade de opções à sua disposição, com jogos de todos os tipos. Mas não se preocupe, hoje nós vamos fazer uma análise completa da plataforma.
Assim fica bem mais simples de você decidir se vai ou não fazer o seu registro para começar a apostar. Então confira agora nosso artigo na íntegra, conheça todos os recursos e opções de apostas da plataforma.
Dados e Opções de Pagamento no 21 Casino
Nesse site, você vai encontrar alguns métodos de pagamento bem interessantes. A grande diferença entre esses métodos são fatores como o deposito minimo, o tempo de processamento para o pagamento, e a funcionalidade da forma de pagamento em questão. Aqui você vai, inclusive, encontrar alguns métodos de pagamento que são localizados para o apostador brasileiro. Confira algumas das opções do site:
PIX
eZeeWallet
PicPay
Sicredi
Banco do Brasil
Caixa
Quando você for escolher um desses métodos para utilizar na hora dos seus depósitos, sempre certifique-se de que você está se sentindo confortável com a transação. O mais importante é estar seguro, e estar utilizando um método que realmente traga tranquilidade para você.
21 Casino Paga Mesmo?
Pode ficar tranquilo, esse site de apostas paga todas as retiradas solicitadas dentro do site. Para evitar problemas na hora do seu saque, sempre certifique-se de que todos os dados estão corretos, e que você está respeitando o prazo para a plataforma efetuar a movimentação. Caso você queira receber o seu dinheiro de forma mais rápida, escolha métodos de pagamento com um tempo de processamento menor.
Jogos no 21 Casino
Quando falamos sobre jogos de cassinos do Brasil, existem muitos grandes clássicos que são realmente insuperáveis. Jogos como os slots sempre chamam atenção, assim como novidades no mercado de apostas como os jogos de Crash. No 21 cassino online, você terá acesso a muitos jogos diferentes para sua diversão. Abaixo você vai ver algumas listas com os títulos mais populares dentro dos principais setores do site.
Slots - Caça-Níqueis Online
Quando falamos sobre caça-níqueis, estamos falando sobre um dos tipos de jogos mais procurados pelos apostadores. Não é à toa que as opções de caça-níqueis online são vastas dentro deste site. Os jogos aqui são sempre de qualidade, desenvolvidos por empresas famosas. Veja alguns dos jogos mais utilizados dentro do site.
Big Bass Splash
Sugar Rush
Wolf Gold
Gates of Olympys
Sweet Bonanza
Amazing Link Zeus
Big Scary Fortune
Book of Dead
Poseido Ancient Fortunes
Buffalo King
Amzing Link Fates
Crash - Jogos Instantâneos
Os jogos de Crash podem ser considerados como uma novidade dentro do mercado, já que eles estão há poucos anos dentro do setor de apostas. Porém, esse tipo de jogo acabou se tornando tão popular que acabou ganhando um setor próprio dentro do site de apostas. Conheça as opções de jogos crash presentes dentro da plataforma.
Skyliner
Jet Lucky 2
Spaceman
To Mars and Beyond
Cassino ao Vivo
O último grande setor de apostas do site, é o setor de cassino ao vivo. Nesse setor você terá a capacidade de apostar junto com outros usuários, em muitos jogos. Esses jogos vão desde grandes clássicos como a roleta, até jogos mais modernos. Veja algumas das opções presentes no casino.
Crazy Time
XXXtreme Lighting Roulette
MegaBall 100x
Sweet Bonanza
Monopoly
Power Up Roulette
Deal or no Deal
Bac Bo
Gonzo's Treasure Hunt
Dragon Tiger
Cassino Para Celular
Quem está procurando por opções de jogos mobile vai poder contar com esse site de apostas. Ele pode ser acessado a partir do navegador de qualquer dispositivo móvel, seja ele Android ou até mesmo iOS. Por outro lado, essa é uma plataforma que não possui um aplicativo próprio. Ou seja, apostadores que preferem esse tipo de software para suas apostas vão acabar se decepcionando com os serviços oferecidos.
Suporte ao Cliente no 21 Casino
O contato com o atendimento ao cliente deste site é feito majoritariamente através do chat ao vivo da plataforma. O contato é todo feito em português, e a equipe de suporte fica disponível 24 horas por dia, sete dias por semana. Se você preferir, também é possível fazer contato com a equipe de atendimento através do e-mail do site.
Segurança e Imparcialidade
Confira agora tudo o que você precisa saber sobre a segurança e a confiabilidade dentro do site de apostas. É importante lembrar que o site sempre faz de tudo para proteger os dados dos seus usuários, e oferece muitos recursos de segurança modernos para os seus apostadores.
21 Casino é Confiável?
Levando em conta que esse site foi licenciado pela Autoridade de Jogos de Malta, podemos confirmar categoricamente que a plataforma é totalmente confiável. Ou seja, você vai poder apostar com a certeza de que está 100% protegido, e que os jogos são aleatórios.
Compromisso do 21 Casino Com o Jogo Responsável
O site tem um setor próprio para quem quer tirar dúvidas sobre o jogo responsável, e a equipe de suporte também está preparada para ajudar a qualquer momento. O site também conta com um sistema de exclusão automático de conta, que pode ser programado para que você consiga ter mais controle.
Conclusão
21 Casino é o site de apostas ideal para quem quer apenas opções de jogos de cassino. Se você quer uma plataforma que também ofereça opções de apostas esportivas, talvez essa não seja a melhor opção. Dito isso, esse site é extremamente seguro, e oferece muitos métodos de pagamento interessantes para o público brasileiro.
Reclamações
Leia as reclamações que outros jogadores deixaram sobre 21 Casino. Saiba mais sobre reclamações.
Estatísticas de Reclamações
Avalie este cassino
Compartilhe suas opiniões com outros jogadores. Seja o primeiro a avaliar este bônus!Principais avaliações de nossos jogadores
Hello BLESSED2017, Thank you for taking the time to explain why 21 Casino did not meet your expectations. I have reviewed your case and unfortunately you were not informed about the fact that one of your documents was outdated as result of an internal error. Please accept our sincere apologies for this and we will address this internally. Further to this, we contacted you via your casino account to guide you through the verification process and to offer you a bonus compensation. Also, when you send new documents we will make sure they will be processed with priority. Hopefully you still want to verify your account and give 21 Casino another chance! Kind regards, Sophie 21 casino
Very slick site, great graphics, easy gameplay. Used them because of rocknrolla, and was easy to sign up and good bonus deposit offered.
The verification time period and withdrawing funds is prehistoric.
I requested to withdraw funds over 48 hours ago, have submitted the documents they requested (which no other provider has ever asked me to do), and still have not had the request approved.
Are they just trying to hold onto players' funds longer? This seems a very bad practice.
I only won a very small amount, I just want my money. They accepted my deposit without any 'verification' but do not want to return funds now.
My username is mikihood
Hello Mikihood, Thank you so much for complementing our website! Kindly note we looked into your case and indeed there has been a slight delay throughout the verification process for which we sincerely apologize. I noticed that you already received a compensation for this. The current withdrawal process time is 2 working days, but I am happy to inform you that we plan to optimize and speed up the process soon. Kind regards, Sophie 21 casino
The casino was fun to play in and a great variety of games, the live chat is good BUT
Verifying the account took longer than 48 hours. I have now lost all of the $12,000 I won. If I could of just withdrawn it I would be fine even if it was a temporary hold. I understand that 21casino is a business but they are not sincere. They said it takes maximum 48 hours. I'm very upset and won't be playing again due to this dishonesty. What do you expect a gambler to do if they can't withdraw the money? Look at it on a website? 21 Casino you could be better and I've been ripped off due to a policy not followed. I will look in fine print and see what I can do about it.
User name : Sjreaper
Hello SJSOHOTA5517, Thank you for showing appreciation regarding our game portfolio and Support team! Kindly note that we checked your account and we were sorry to see that the verification process has been delayed indeed. We will address this internally and please accept our sincere apologies for this. Further to this, we will contact you via your casino account to offer you a suitable compensation. Hopefully you will continue to enjoy playing at 21 Casino! Kind regards, Sophie 21 Casino
Great range of games, high quality site and live support is 10/10 especially Bob. Came here from Rocknrolla. Sorry for my bad english.
I started playing on 23.07 and deposited about 1000 and won about 12000. I tried to withdraw 10k but I needed to verify my acc so I did that and my withdraw was accepted on 27.07. today is 04.08 and my money didn't come.
Hello SPAWNCT, Thank you so much for sharing your good experiences at 21 Casino! Usually funds transferred by bank arrive within 5 working days, however occasionally it can take longer depending on your bank and country. Our apologies for this, we will be in touch with you via your casino account. Kind regards, Sophie 21 Casino
This is the best ever casino. I've been with a few others and I've seen some strange manipulation of the ball on roulette but 21 seems very fair and genuinely random. Games selection is amazing. Customer care is KING like the Coronet logo. TOP MARKS 21 !!! Really chuffed with it.
Nothing ! I can't fault it at all. Well done. I've been with many others and this one the best !!!
Hello Pickpock, Thank you for such a lovely review! I am happy to hear that you enjoy playing at 21 Casino. We are always making improvements to offer more services and games as we value our players. Should you ever have any queries, feel free to contact us 24/7 via the Live Chat. I wish you a lot more fun in the future while playing! Best regards, Amber 21 Casino
Great range of games unavailable to me elsewhere, such as Blueprint.
Operates in my market.
Option to display the RTP percentage for individual slots, before you load them.
Mobile experience comparable to Desktop experience, where others fail at delivering consistency.
Have not had any issues with documentation verification, process is simple.
All withdrawal requests that have been made from the casino have been of a sizable amount, and all have been paid with minimal delay.
All in all there are many positives to this casino, however, the negatives could be considered quite substantial for many.
The pending period for withdrawals is far too long. I understand the strategy to recoup money back from the player, and whilst I do not agree with the practice, they are a business so they are entitled to do such things. However, most other casinos currently offer a "Lock" facility, while you are waiting for the withdrawal request to be approved or rejected. Effectively you will have to wait a minimum of four business days to receive payment when playing at 21 Casino. I have read many replies to reviews on this site that state "we are working on a faster process" but they date back to early 2016, which begs the question if this is even still a priority.
Customer support, whilst available now 24/7, have limited ability to authorize or action requests.
They do not offer their progressive jackpots to all jurisdictions, which is a worrying proposition, if you were to get lucky and book a massive win, you might not be eligible to receive the money. Clarification on why this is the case would be great, or what would happen in the possible (if somewhat unlikely) event a player from one of these jurisdictions were to win a progressive. Does this still apply to multi-provider jackpots such as Mega Moolah?
Terms and conditions are a little complicated, the operator could take a leaf out of Rizk's policy of "No Bulls#!t".
Hello Okman, Thank you for your detailed review and we are very happy to learn that you appreciate our selection of games and experienced a smooth withdrawal process. It is very true that we are looking to improve the withdrawal process since the beginning of 2016, however we first focused on improving the verification checks and communication. This year, actually speeding up the process time is definitely on the agenda and we are in the process of preparing for this change. Regarding the Jackpot games, we guarantee 100 % that any player that is able to play the games will be cashed out when they win. However we do agree that the terms could be more clear about this, this feedback has already been forwarded to the responsible department. Thank you again for your useful feedback and we wish you lots of luck while playing at 21 Casino! Kind regards, Sophie 21 Casino
One of the best casinos I have played on ( I am from Norway But this casinos has a lot of slots other casinos dont have. I am watching Rocknrolla and decided to make an account here. I have won a bit of cash on different slots and I am satisfied
Pendling time to check my verification papers. Really really annoying. Feel like I am back in 2002..... and When you Can take money back as well is a bad option.....
My username on the game is khelifionetime
Hello BILLY1992, Thank you so much for your nice review! Kindly note the process time to check verification documents is up to 48 hours and in your case this period has not been exceeded. However we do take your feedback seriously and we happy to inform you we are planning to improve the withdrawal process time this year. Kind regards, Sophie 21 Casino
Excellent game choice and good online chat service. Incredible customer support they quite nice but cant really make any decisions, vibrant game choice and safe and secure banking methods for high rollers like myself.
Would payed out 600 euro win if they didn't had reverse. (Worst option you're casino have).
Withdraw and reverse: I 6-6, 19:57 I send all my documents. @ that point I already made a withdraw request. (Still able to reverse it). Went to sleep woke up the next day asked live chat if documents where verified. Not yet could take up to 24-48 hours. Decided to wait that time. On friday contacted again... Finally approved, but my money still able to reverse it......
Bad mistake on me... I reversed it... and lost it! (happens). But why the hell do you have to w8t 3++++ days when you can reverse a withdrawn!
Not 1 casino I played at had this issue. 32red, Trada, Risk, Betspin, MrGeen. All these casinos payed out in 1 day. (I always have documents ready to be processed.)
Would not recommend playing here. They actually want you to reverse. This is totally unacceptable and I would just expect the customer service knowing my circumstances to get this one document processed straight away with the rest of my documents. The withdrawal is still pending and due to be accepted tonight so will see what happens with that. I've kept screenshots of everything just in case something else occurs. A real shame really as it is a great little online casino.
Hello lvdbelt, First of all, thank you for the nice compliments regarding our selection of games and Live Chat Support! Kindly note that I have reviewed your account verification and withdrawal process. Our withdrawal process time is 2 working days and the verification period after sending the verification documents is up to 48 hours. In your case, both time frames have not been exceeded. However, we do understand and value your feedback and I am happy to inform you we are working on a faster cash out process for the future. Kind regards, Sophie 21 Casino Support
Variety of Games but I still prefer Roulette. Big recommendation from Rock'n'Rolla. Willing to give good rating if everything goes smooth.
Length for the withdrawal to be approved.
I know you have to supply your documents when you withdraw the first time. What about the second time? Would that be an issue? ( I have print screen everything so they cant claim that anything might went error as the previous reviewers told.)
Hello Is200, Note that I am happy to hear that you enjoy playing our Roulette games. As we are licensed by the UK Gambling Commission, we are required to request these documents to verify an account. These documents are only requested once before a first withdrawal request and once an account is verified there is no need to send them again. Any second or other future withdrawals will be processed faster as the account will already be verified. If you have any questions regarding the status of your verification or withdrawal, feel free to contact our Support Team. They are available 24/7 via the Live Chat. Best regards, Amber 21 Casino
Excellent game choice and good online chat service live roulette is excellent and overall best casino I've played online.
Now the real bad point. Deposited and won 2000 English pounds and declined the bonus offer due to all the implications and wanted no doubt the winnings would be mine. Withdrew the funds and asked to supply documents to verify my account which I understand not a problem. Sent these on Monday as really needed the cash this Friday for my holidays and explained this in the email. Got an email back today saying most of my documents were ok but they require another letter with my address on so I've sent this and apparently I have to wait another 48 hours for one document to be verified.
This is totally unacceptable and I would just expect the customer service knowing my circumstances to get this one document processed straight away with the rest of my documents. The withdrawal is still pending and due to be accepted tonight so will see what happens with that. I've kept screenshots of everything just in case something else occurs. A real shame really as it is a great little online casino.
Hello Bangersep85, Please note that we have responded on your last review above. Best regards, Amber 21 Casino
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Hi, just wanted to say as a new player I have found 21 casino a little discouraging, don't get me wrong 21 casino is a great site for playing games but I feel let down by the way there verification system works.
I joined this site because I liked the way it looked and thought I would give it a try.
I won £200 then decided to cash out I was then asked to very vacation of my Id which I happily sent via email.
I then was notified it would take up to 48hours for verification of my documents, this was on the 20/08/17 I even spoke with online chat I had been reassured they had indeed received my documents. After a day or so I reverse my £200 and won £700 and banked winnings after checking next day if my winnings had moved from pending and found it still pending I once again reversed my £700 and the won £1,100 which I was very pleased with, all in all I waited for my money to be sent to my bank and ended up reversing it as it was still pending and ended up losing it all I strongly agree if I did not have to wait so long and still waiting for verification as from today date which is 24/08/17I would have not ended up losing my winnings.
Username BLESSED2017
kind regards
Not been given the chance to cash out my winnings