Reclamação #24
Cassino Tipbet
Tipbet Casino - Delayed payment & Account verification
há 7 anos
I won 1481.25 Euro on Tipbet in like october-november some time. Had a long process of verifiying my account, sending them ID, proof of address, photos front and back of my card. Next up they wanted me to make a selfie holding my ID, so I did that. So far so good, this is when the problem starts.
A while later I recieve an email from some email called [email protected] asking me for a phone verification. Whos [email protected]?
After a few weeks I go on tipbet.com to check whats taking so long with my withdraw. They say they want me to tell them a time for a phone verification with them, so we set up a date the following weekday (this was during the holidays).
Ten minutes before our phonecall I log in the chat to make sure that theyre gonna call me as agreed upon. They respond that they cant call me right now and that we must set up a new date because of that. I figured it might be because I decided the time and even tho they agreed upon it, I wont decide the time next time so they wont have any excuse to cancel it.
So they give me another date for this phone verification. This time Im just waiting by the phone but no phonecall from them that day.
So I log in again and they apologize and say we need to set up a new date. This is starting to get very frustrating now because I have alot of study and meetings in school I need to attend right now and they (Tipbet) want me to be available for 2 hours to answear my phone to have a phone verification. Anyways, we set up a new time (they decide the time again). They give me a 2 hour window and during time that theyre gonna call me.
As previous times, they dont call me at all. Now Im really angry and log in and tell them to just send me my withdraw because its obvious theyre not planning on calling me anyways. They apologize and say they want to set up a new date and this time THEY PROMISE TO CALL. I explain them my situation that Im having the busiest time of my life in school and its really hard for me to be available on the phone all the time because of meetings etc but okay, Ill give one last try. They decide the time again. 2 hour window as usual.
They dont call.
These last 3 calls (that never happened) was during the last 2 weeks. So now Im done with this. Im posting this here and if that doesnt work Ill ask MGA for help aswell. I just want my withdraw to be sent, been asking for it for months but nothing happens. Tipbet is not a serious site, they keep sending a bunch of offers with bonuses etc. But once you win you dont recieve your withdraw...
A while later I recieve an email from some email called [email protected] asking me for a phone verification. Whos [email protected]?
After a few weeks I go on tipbet.com to check whats taking so long with my withdraw. They say they want me to tell them a time for a phone verification with them, so we set up a date the following weekday (this was during the holidays).
Ten minutes before our phonecall I log in the chat to make sure that theyre gonna call me as agreed upon. They respond that they cant call me right now and that we must set up a new date because of that. I figured it might be because I decided the time and even tho they agreed upon it, I wont decide the time next time so they wont have any excuse to cancel it.
So they give me another date for this phone verification. This time Im just waiting by the phone but no phonecall from them that day.
So I log in again and they apologize and say we need to set up a new date. This is starting to get very frustrating now because I have alot of study and meetings in school I need to attend right now and they (Tipbet) want me to be available for 2 hours to answear my phone to have a phone verification. Anyways, we set up a new time (they decide the time again). They give me a 2 hour window and during time that theyre gonna call me.
As previous times, they dont call me at all. Now Im really angry and log in and tell them to just send me my withdraw because its obvious theyre not planning on calling me anyways. They apologize and say they want to set up a new date and this time THEY PROMISE TO CALL. I explain them my situation that Im having the busiest time of my life in school and its really hard for me to be available on the phone all the time because of meetings etc but okay, Ill give one last try. They decide the time again. 2 hour window as usual.
They dont call.
These last 3 calls (that never happened) was during the last 2 weeks. So now Im done with this. Im posting this here and if that doesnt work Ill ask MGA for help aswell. I just want my withdraw to be sent, been asking for it for months but nothing happens. Tipbet is not a serious site, they keep sending a bunch of offers with bonuses etc. But once you win you dont recieve your withdraw...
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