Stake Casino - Withdrawals successfull but not received

Dear Yalamber78,

We apologize for any inconvenience caused. Regarding transaction ID 2216388437, please note that the UTR number for this withdrawal is 429115761871. We recommend contacting your bank for further assistance, as they should be able to assist you with this matter.

Additionally, transaction ID 2218090037 was a reversal and has been returned to your Stake account under ID 2218133242.

We appreciate your understanding.

Kind regards,

Dear @Yalamber78,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.