Rakebit Casino - Account was closed all the money was confiscated

Dear skorodomoj,

We hope this message finds you well. At Rakebit.com, we maintain a strict policy to ensure a fair and secure environment for all users. We would like to remind you that any indication of fraudulent activity, manipulation, cashback arbitrage, or other forms of deceitful behavior that leads to the provision of a bonus, prize, jackpot, or any other winnings, will result in the annulment of your account, as well as any associated profits or losses.

We have a well-established anti-fraud policy and work with advanced anti-fraud, anti-cheating, and collusion detection systems to protect our platform. If Rakebit.com has sufficient evidence to suspect that the User has engaged in or been associated with any form of fraudulent activity, based on the anti-fraud, anti-cheating, and collusion detection methods employed by TECH GROUP BL LIMITADA, along with its gaming partners and other industry-standard suppliers, including but not limited to:
- Development of strategies aimed at obtaining unfair winnings
- Fraudulent actions against TECH GROUP BL LIMITADA or its payment providers.

We reserve the right to take immediate action. This may include the cancellation of your account and the suspension of all payouts. Please note that such decisions are at the sole discretion of Rakebit.com, and you may not be informed of the reasons for such actions.

Additionally, Rakebit.com holds the right to inform the relevant regulatory bodies in your jurisdiction of any fraudulent actions you may have been involved in.

We urge you to ensure that your activities on Rakebit.com comply with our terms and conditions to avoid any potential complications.

Sincerely,
Rakebit Casino Representative

as I said, a lot of text but not a single piece of evidence. I don't understand what kind of fraudulent actions you've discovered on my part. You have time to come up with them. I'm waiting for evidence. So far it looks funny. What can I violate so that you confiscate both my winnings and my deposit?

Dear Rakebit Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers Team,

We hope this message finds you well.

We would like to provide a detailed explanation of the situation and the reasons behind the account closure.

After conducting a thorough investigation into the skorodomoj's account, we processed the account closure as a result of violations of our terms and conditions. Specifically, the violations stemmed from the following:

Weak Line Live Betting: The player placed bets on events with odds that were inaccurate, primarily due to these events not being from the most popular leagues. Upon review, we identified vulnerabilities in these odds that could be exploited through strategies such as arbitrage, hedge and value betting.

Exploitation of Betting Line Discrepancies: The player also engaged in placing total bets on both live and pre-match events where we observed significant discrepancies in the betting lines. Based on our investigation, it appears that the player took advantage of these inconsistencies, which is not in line with our rules and responsible betting practices.

We would like to emphasize that the decision to close the account was made in accordance with our policies, which are designed to ensure fairness and integrity for all players.

Thank you for your attention to this matter. We remain available should you need any further clarification or details regarding this case.

Kind regards,
Rakebit Casino Representative

Dear Rakebit Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

That is, you provide an event online or live, I choose an event under certain conditions, I look at the team lineups, the history of the games and how they play live and place bets on these events. What do you mean by your insignificant event, why do you provide such an event live, and then say whoever bets on it, we will confiscate everything from him. If you have any evidence of fixed games or arbitration, please provide it. We finally realized that they are dishonest with players, providing a game online or on the line and if you bet on any event of the 2nd league, for example, they say that I am a scammer. And if I accidentally got to an event in the line on which the odds subsequently changed, then such a bet can be considered invalid according to your rules, but confiscating money is the work of a real scammer!!!

Dear AskGamblers Team,

We would like to respectfully request an extension of time to continue gathering the necessary evidence and further investigate the details of the situation.

We understand the importance of resolving this matter in a timely manner, but we believe that additional time would allow us to present a more comprehensive case and ensure all relevant information is provided.

Your understanding and cooperation would be greatly appreciated, and we would be grateful if you could grant us the requested extension to facilitate a more thorough review.

Kind regards,
Rakebit Casino Representative

I eagerly await your fabricated evidence.

Dear Rakebit Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers Team,

The letter, which outlines the fraudulent activity associated with the user's betting behavior, has been sent directly to your email address for your review.

Please feel free to reach out if you require any further clarification or additional documentation. We look forward to your feedback and appreciate your assistance in resolving this matter.

Thank you for your prompt attention.

Best regards,
Rakebit Casino Representative

I am very interested to see this letter, can you publish it?
You can send it to me at the email address you provided during registration.

Dear AskGamblers Team,

Thank you for your recent communication. We truly appreciate the time and effort you've invested in reaching out to us.

We are in the process of reviewing the details and will provide our feedback shortly.

Once again, thank you for your support and attention.

Best regards,
Rakebit Casino Representative

Why are you dragging out the process? Be more serious. You either prove the fictitious accusations or lose your rating. Although your rating means nothing to you. How long should we wait for you?

Dear @skorodomoj,

Rest assured that the AskGamblers Complaint Team is in contact with the Rakebit Casino team and your case is being handled accordingly. Updates will be provided in due course.

Thank you for understanding.

Dear AskGamblers Team,

Following a detailed review of the player's request, we have made the decision to allow the player to withdraw the total sum of their deposits. Skorodomoj has already been notified via email, and all relevant information regarding this decision has been provided in the letter.

Thank you for your continued support and cooperation.

Best regards,
Rakebit Casino Representative

you said that your decision is final!!!? why did you decide to give back the deposit? does that mean I didn't break anything? then give me back the winnings too. I want $873, not the deposit. As I said earlier, they have no evidence. They are scammers... People see everything

Dear AskGamblers Team,

Following a thorough review of the case involving the player Skorodomoj, we have reassessed our previous decision. We are pleased to inform you that we have decided to approve the player’s request to withdraw all the funds from their balance, as requested.

We have communicated this decision to the player, and the necessary steps are being taken to process the withdrawal.

Thank you for your ongoing support, and we appreciate your understanding in this matter. Should you have any further questions or require additional information, feel free to reach out to us.

Best regards,
Rakebit Casino Representative

Thanks to askgambler and its employees. You can manipulate these scammers. I hope all people will understand that if it were not for askgambler, no one would have given anything. They said that I was a scammer, and then without providing any evidence they changed their decision and paid me 873 dollars. So who is the SCAMMER here?

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.