To whom it may concerne
Leo vegas sent me a promoting saying to deposit ( the word deposit was highlighted) and play through $300 or more by 23:59 today for 3 days of free spins. I deposited $80 at about 8pm and an hour later a reality check pop up appeared stating i have played over $300 and how much i had won and lost.
I played for another hour to see my next reality check saying i have played over $600 and how much i won and lost.
Please see attached promotion and correspondence as they are trying to change the wording in their emails to i needed to deposit $300. The email clearly states to deposit and play through $300 or more....which i did.
Kind regards
Guy
Informação da reclamação
Cassino em disputa
Motivo
Hi,
We have contacted the player in a direct message to resolve this complaint.
Thank you for finally awarding what i believe i should have been awarded weeks ago. Your wording should have said " deposit $300 or more and play through atleast $300 before midnght tonight to ........
I played the 90 free spins at $1 per spin, to be awarded $26. I then tried to withdraw this amount to see a pop up saying this is bonus money. I have to play 35 times what i wager. Infuriated, i played for an hour and got up to $50. Thinking this has got to let me withdraw now, to find i have played 2% of my 100% that i need before i can withdraw.
Not impressed by the way they tried to change the wording of the original promotion as well as, what realistic chances of you seeing any real money if you do spend $300 or more before midnight.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
Cassino LeoVegas Reclamações
- 134 de 148 resolvida
- 1 dia resposta méd.
- 1 semana vida útil méd. da reclamação
- 4,632 USD valor médio
-
Não Resolvido
Cassino LeoVegas - Pagamento nao efetuado
Não Resolvido
Cassino LeoVegas - Pagamento nao efetuado
Fiz um pedido de retirada 13/12 / 2019. no cassino on-line de Las Vegas. No entanto, até agora, eles ainda não me pagaram e também bloquearam minha ...
-
23 horas restantes
LeoVegas Casino - Excessive verification and inconsistent requests
$6,450
Aberta23 horas restantesLeoVegas Casino - Excessive verification and inconsistent requests
I'm having serious trouble verifying my Leo Vegas account. They put me round in circles and I've spent over 24 hours now on live chat. They simply do ...
-
Resolvido
LeoVegas Casino - Deposit cancelled but my money is not refunded
₹4,000
Resolvido
LeoVegas Casino - Deposit cancelled but my money is not refunded
Dear Sir/Mam,I have deposited Rs.4000 on 26/02/2022 but money was not added to casino wallet and money from my bank account was debited.After deposit ...
-
Resolvido
LeoVegas Casino - Has not paid winnings
kr17,000
Resolvido
LeoVegas Casino - Has not paid winnings
Good evening. I have a problem receiving money. Started all 15.09.2021 I did not receive my winnings because there was no verification. 21/09/2020 I ...
Problema com Cassino LeoVegas?