Novidades

  • Novidades
  • Notificações
Buscar
Pesquise mais de 1.000 cassinos, caça-níqueis e bônus

Buscas recentes

Remover

Falha ao carregar as notificações
.

Carregar novamente

Você não
tem
notificações.

Carregar novamente
Exibir tudo

Falha ao carregar as notificações
.

Carregar novamente

Você não
tem
notificações.

Carregar novamente
Exibir tudo

Pin-up Casino - Pull with verification

RESOLVIDA
Informação da reclamação
Cassino em disputa Pin-up Casino
Motivo Problemas de verificação
Postado em 3 de agosto de 2021

Hi, pin up deliberately wastes time with additional verification.

  • 02.07 - photo on the background of the screen with an open account
  • 13.07 - housing and communal services
  • 21.07 - contract with a mobile operator
  • 29.07 - screenshot of deposit history from my ecopayz (What? And they don’t know what deposits I made? Hmm)

I sent all the requested documents quickly. they write that verification takes up to 5 days. as you can see, the verification always took more than 5 days. Online chat can not help anything, they write that this is discussed only by email verifi­cat­ion­@pi­n-u­p.team. Only from this mail nobody answers, ignoring.

They specifically ask for documents one at a time, are deliberately playing for time. Ignored, no information can be obtained.


Before that my account was verified. Account ID 14775770.

Help please.

AskGamblers
Postado em 13 de janeiro de 2022

Dear all,

This complaint has been reopened as per Pin-up Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Postado em 13 de janeiro de 2022

Hello, Vasilina.
You successfully completed additional verification and withdrew all of your funds in August of last year. Is there anything else we can help you with?

AskGamblers
Postado em 13 de janeiro de 2022

Dear @VasilinaKon,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Pin-up Casino Reclamações

  • 8 de 8 resolvida
  • 1 dia resposta méd.
  • 3 dias vida útil méd. da reclamação
  • 777 USD valor médio

Problema com Pin-up Casino?