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Withdrawal of amount Rs 35218 not credited


há 1 mês

I made a withdrawal request of ₹35,218 on 5th March 2025 through Parimatch. However, as of today (26th April), the amount has still not been credited to my bank account.

I have already raised a support ticket regarding this issue, but I have not received any response so far. This delay is causing significant inconvenience and frustration.My player id is < sent to the casino >. I am attaching my bank statement and withdrawal proof

I kindly request you to look into this matter urgently and ensure that my payment is processed at the earliest.

Thank you for your prompt attention to this issue.

Cassino em disputa Parimatch Casino
Valor ₹35218

Discussão

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Kindly close the complaint
And thanks to ask gambler team for resolving my problem.
User name
Greetings,

Please note that your withdrawal of INR 35,218 was not successfully processed and has been reversed back to your betting account on 04/05/2026 at approximately 16:25 hrs.

You may check your account for confirmation. If you need any further assistance, feel free to reach out.
User name
Greetings,

We appreciate the document you have provided and we kindly ask you to share another one from 5/3/2026 till to date for the billling team to recheck the transaction.

In the meantime, we recommend that you contact your bank and provide them with the UTR number 300734532751 to obtain more information regarding this transaction.

If the bank is unable to locate the transaction, kindly request an official confirmation letter stating that the payment could not be found using the provided details. This will help us proceed with the investigation on our end.

Raio-X do Parimatch Casino

Resolvido 124 / 195
Valor médio $1,857
Duração média da reclamação 6 dias
Resposta média 2 dias

Parimatch Casino Reclamações

Veja todas as reclamações deste cassino
Missing UPI Deposits Not Credited to Betting Account or Refunded to Bank
I am submitting this complaint against Parimatch regarding two successful UPI deposits that have neither been credited to my casino/sportsbook balance nor returned to my bank account. Despite providing indisputable financial proof, the customer support team has failed to offer a proper resolution.On May 30, 2026, and June 3, 2026, I initiated two separate deposit transactions via UPI. Both transactions were successfully debited from my bank accounts, but my Parimatch account balance remains unchanged. Transaction Details:Transaction 1:Amount: ₹4,999.32 Date & Time: 30 May 2026, 12:44 AM Paid To: Qaafiz Tariq (UPI ID: jkbmerc00792859@jkb) UPI Reference No (RRN): 307056649621 Bank Account: Kotak Mahindra Bank (A/C ending in 3698) Evidence Attached: Please see the official bank statement file "WhatsApp Image 2026-06-04 at 06.31.21.jpeg" (showing the clear debit under line item #6) and the corresponding digital receipt. Transaction 2:Amount: ₹1,500.00 Date & Time: 03 Jun 2026, 2:44 am Paid To: Mr Manikandan (UPI ID: manikandan140@ptyes) UPI Transaction ID: 615489531152 Google Transaction ID: CICAgNiJiKioNw Bank Account: Saraswat Bank Evidence Attached: Please see the payment confirmation screenshot file "proof5000 and proof1500". The Issue:I have reached out to Parimatch customer support multiple times and shared my official bank statements showing that these funds successfully left my accounts. However, I continue to receive repetitive, automated, or unhelpful responses. It has been several days, and the casino has neither located my funds to credit them to my profile nor initiated a reverse payout to my bank accounts. Since the money has clearly been received by Parimatch's designated payment gateways, I request the AskGamblers team to intervene.Desired Resolution:I want Parimatch to either immediately credit the total missing amount of ₹6,499.32 to my betting account or issue a full refund back to my respective bank accounts.
Chart Pointer
82h Restantes
₹64,999
Withdrawal not credit even after passing of timeline

Hi Team,

I am writing to raise a complaint regarding two withdrawal transactions from my PariMatch account that are showing as successful/completed on the platform, but the funds have still not been credited to my bank account.


Below are the transaction details:


1. Withdrawal Amount: ₹3,000

Request Date & Time: 23 May 2026, 20:19

Withdrawal Completion Date: 24 May 2026, 10:45

Transfer Method: Bank Transfer

Bank Account: < account number removed >

2. Withdrawal Amount: ₹5,000

Request Date & Time: 24 May 2026, 17:43

Withdrawal Completion Date: 25 May 2026, 14:49

Transfer Method: Bank Transfer

Bank Account: < account number removed >


My account details are as follows:

Player ID: 605215262

< personal details removed >


Although both withdrawals are marked as successful in my transaction history, the requested withdrawal amounts of ₹3,000 and ₹5,000 have still not been received in my bank account.

I request you to kindly investigate this issue urgently and provide resolUtion. I have also raised ticket with them but both the tickets are still open without any resolution. The ticket no are as follows:


Ticket id - 103627652, this is for INR 3000

Ticket id - 104154921. This is for INR 5000


I request that you to reverse the amounts back to my PariMatch wallet immediately.

I have also attached the bank statement till date for confirmation, along with screenshots of the withdrawal transactions and account details for reference.

Kindly resolve this matter at the earliest.

Chart Pointer
75h Restantes
₹8,000