Withdrawal was made on 20/09 but so far it has not been added to the account. I was asked to send a statement and letter from my bank to prove that I did not receive the amount. Everything was sent but still awaiting a response from the company. When contacting chat they were unable to inform the deadline
Dear Parimatch Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear @Zikelme,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Raio-X do Parimatch Casino
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