I have played parimatch casino for a long time on 17th feb 2025 it has been 11 days today there is no clue how to get my payment back what should I do?
I raised a ticket also.
My ticket id is 748368.
It did not help me at all they just please wait. I have provided my bank statement many times but there is nothing has happened.
Now I losing hope.
Please help with this.
Dear @Babaji123,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
The complaint has been successfully resolved. We are attaching the evidence in the form of a screenshot.
Best regards,
Parimatch Support Team
Dear all,
This complaint has been reopened as per Parimatch Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.
Dear Parimatch Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Raio-X do Parimatch Casino
Screenshot