Reclamação #100
Ice Casino
Missing withdrawals 10 days since initiated
há 3 anos
I am missing withdrawals from Ice Casino. I dont understand the system as my first withdrawal was 8000 NOK (Norwegian kroner) wich Ice casino splits up in 1600 NOK amounts so it is 5 of them. This was initiated Date:12/05/2023 Time 13:10:54
Then my 2nd withdrawal 9600 NOK split up in 6x1600NOK Date:13/05/2023 Time: 08:02:02
It is several days since they said it is processed and ok from their part.
And it is some other instance / 3rd party that have the withdrawal process now. I find it really strange that there is no more information that I can get. No contact info on the 3rd party that has the money. There is no information to get from anywhere on where and when the money is paid to my Neteller account. If i ran a company and had customers I would make sure they would get info, and also what if the 3rd party doesnt pay me the money? Ice Casino doesnt have any control over the situation and will get angry customers if the 3rd party don`t pay.
Then my 2nd withdrawal 9600 NOK split up in 6x1600NOK Date:13/05/2023 Time: 08:02:02
It is several days since they said it is processed and ok from their part.
And it is some other instance / 3rd party that have the withdrawal process now. I find it really strange that there is no more information that I can get. No contact info on the 3rd party that has the money. There is no information to get from anywhere on where and when the money is paid to my Neteller account. If i ran a company and had customers I would make sure they would get info, and also what if the 3rd party doesnt pay me the money? Ice Casino doesnt have any control over the situation and will get angry customers if the 3rd party don`t pay.
Screenshot
