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Withdrawal showing successfull but not received in Bank yet


há 9 meses

Hello AGCS & Dafabet,


< personal information removed >

It's been more than 45 days I have not received my 9000 INR withdrawal from Dafabet Casino.

I have contacted The Live chat customer care but they keep saying: " Please allow me 3 to 5 minutes to check ur account " and then they don't respond back to me.

"Thank you for ur patience."


And again no response from their side.

I am very much exhausted and tired contacting them and now I found this platform so I am hoping I get my issue solved from here.


Below are the details:

Transaction Id 449116133

Transaction Date 03/07/2025

Transaction Amount 9000 INR


COMMUNICATION proofs attached please check and help me:

Cassino em disputa Dafabet Casino
Valor ₹9000

Discussão

User name

Dear @Kamlesh877,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear Valued Customer,

We would like to kindly remind you that we have not yet received the bank statement as requested by our Customer Support team.

Please follow the instructions provided by them so we can proceed with resolving your concern promptly.

We appreciate your cooperation.

Thanks,
Dafabet
User name loyalty-level-2
Ok sir i will send it now
User name
Dear Valued Customer,

In regards to your request, our CS team has reached out to you with a request to provide bank statement as communicated. Please follow their instructions in order for us to proceed with your concern.

We appreciate your collaboration.

Thanks,
Dafabet.

Raio-X do Dafabet Casino

Resolvido 1259 / 1288
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

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