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Withdrawal not received 5000 INR


há 2 meses

Complaint Title: Withdrawal Not Received – ₹5000 (Transaction Marked Successful)

Username: ucopera

Casino/Platform: Dafabet

Complaint Details:

I am writing to raise a complaint regarding a withdrawal issue from my Dafabet account.

I requested a withdrawal of ₹5000 on 21/03/2026 at 08:03 PM. The transaction details are as follows:

- Transaction ID: 499092705

- Amount: ₹5000

- Status: Successful

- Type: Withdrawal

Although the status shows “successful,” the amount has not been credited to my bank account even after several days.

I have checked with my bank, and there is no record of this transaction. I also have not received any UTR/reference number from Dafabet to trace the payment.

This delay is concerning, and I request Dafabet to:

1. Provide the UTR/reference number, or

2. Reprocess the withdrawal immediately, or

3. Clarify the exact status of this transaction

I kindly request that AskGamblers assist in resolving this issue as soon as possible.

Thank you.

Cassino em disputa Dafabet Casino
Valor ₹23400

Discussão

User name

Dear @Ucopera,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

Thank you for your patience.

Our checks confirm that the transaction was refunded by the bank and has been successfully credited back to your casino account, as previously advised by our customer support team.

We hope this resolves your concern. Should you require any further assistance, please feel free to reach out to us.

Thanks,
Dafabet
User name
Dear Valued Customer,

Please note that our team is currently reviewing your bank statement. We will get back to you as soon as we have an update. We apologize for the delay.

Thanks,
Dafabet.
User name loyalty-level-2
Please check attached bank statement
Password. sadd0508

Raio-X do Dafabet Casino

Resolvido 1258 / 1287
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

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INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
45h Restantes
₹1,500