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Withdrawal money not received even after continuous follow ups


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Por ethin
há 1 ano

MY ID - < removed and sent to casino >

Transaction id - 437699043

I have made the withdrawal on 01-05-2025 01:11:55 AM for INR 20500.00

Its showing Your transaction was Successful in the app

But money not yet credited to my bank account even after 7 days. Even after sending many mails and contacting the useless live chat no response other than we will update if anything happens. So I have come to AskGamblers for help. Please help me get money credited to my account.

Cassino em disputa Dafabet Casino
Valor ₹20500

Discussão

User name loyalty-level-2
It’s been 15 days , As mentioned in the earlier email that you sent, I have attached my updated bank statement for your reference. As clearly visible, there has been no credit of the withdrawal amount in my account. Furthermore, the UTR number provided by you is invalid, and no such transaction exists in my records.
This delay is unacceptable. If the payment failed, the funds should have been returned to your bank by now. I demand that you verify this immediately and process the correct payment without any further delay.
I expect a resolution to this issue by the end of the day, failing which I will be forced to escalate this matter
User name

Dear @ethin,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that our customer support team has already informed you via email for the details of the transaction.
We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
The money not yet received. The utr number is false , the payment partner must have given wrong information i went to the bank and verified it. I’ve attached my bank statement for proof of that .
Please kindly get my money credited to my account . I didn’t expect this fraud activity from dafabet

Raio-X do Dafabet Casino

Resolvido 1259 / 1288
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

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