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Withdrawal amount not credited


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Por Akarsh14
há 1 ano

I made a withdrawal of 118500 on 12/09/2024 at 11:11 am with transaction id 384385826. The transaction status was showing as successful but the money was not credited to my bank account even after 4 bank working days.When I contacted them they asked for my bank statement and I sent my bank statement on 18/09/2024... Every day when I am reaching them to know the status they say that it is still under validation process and after that I will get my money.... it has been 20 days still I have not got my money.

Cassino em disputa Dafabet Casino
Valor ₹118500

Discussão

User name

Dear @Akarsh14,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
As confirmed with the payment provider the transaction was successful and there has been no refund issued to date. Please refer to the UTR for further details.

UTR:425616323998
User name loyalty-level-2
No money was credited to my acvount with that utr/ bank reference number provided.I here attach my bank statement also for verification.
Password to open my bank statement - 1405@4440
User name

Dear @Akarsh14,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Raio-X do Dafabet Casino

Resolvido 1259 / 1288
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

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