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Verification takes forever and wont withdraw my money


há 2 meses
Hello, dear Askgamblers team. I'm asking you to help me get my money 170,159.40 BDT. Dafabet is holding my money and won't let me withdraw it. On March 30th, at Dafabet's request, I sent a photo of my ID. They promised verification would take 12 hours, but it took several days. Then, on April 1st, they asked for a selfie with my ID, which I sent. They asked me to send another one by email on April 2nd, which I sent. Then there was a request to send it in my personal account, which I also sent. I complied with all their requirements. All the photos are clear, and all the data is legible. However, Dafabet canceled my withdrawal request and again sent them a request to send them a photo. I ask Dafabet to respond and allow me to withdraw my money.
Cassino em disputa Dafabet Casino
Valor ৳170159.4

Discussão

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Dear Askgamblers team, thanks for your help. My withdrawal is approved! Dafabet team, thanks for quickly solving my problem!
User name loyalty-level-1
Dear Dafabet team, please approve my withdrawal request.
User name

Dear @LDcomp,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Raio-X do Dafabet Casino

Resolvido 1258 / 1287
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

Veja todas as reclamações deste cassino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
43h Restantes
₹1,500