Reclamação #1455 Dafabet Casino

Deposit pending from 2 days

Por isanjaygupta

há 8 meses

Hello Team,

Amount entered in dafabet 20,000 but payment made 30,000

kindly check and deposit 30,000 into my wallet.

username - isanjaygupta

Transaction Id : 462800592
Transaction Date : 09/09/2025 07:13:40 PM
Transaction Amount : 20000.00
Status : Pending
Transaction Type : Deposit
From : Capital Bank Wallet UPI
To : Dafa Sports

Amount sent to : 7801036880-1@ikwik

Name : Sheik Sadhiq

Amount sent : 30,000

Attached screenshot for your reference

Tried contacting CS via Email and chat I was informed it will be completed in 30 minutes but still i didnt receive money.

kindly check

thanks in advance.

Cassino em disputa Dafabet Casino

Motivo Pagamento atrasado

Valor 30000

Discussão

AskGamblers

• Support Team

há 8 meses

Dear isanjaygupta,

Following the submitter’s failure to provide adequate feedback and updates in a timely manner, the AskGamblers Complaint Team reached the conclusion that, unfortunately, such activity is in violation of the AGCCS Guidelines, section Updates and, therefore, the case is being rejected.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must. The AskGamblers Complaint Team maintains zero tolerance towards players who fail to provide the necessary level of cooperation.

isanjaygupta

há 8 meses

Subject: Complaint: Uncredited Deposit of ₹30,000 on Dafabet

Hello AskGamblers Team,

I am raising this complaint regarding an unresolved deposit issue with Dafabet.

On 09/09/2025 at 07:16 PM IST, I made a deposit of ₹30,000 via UPI (PNB 5660). The payment was successful, but the amount has not been credited to my Dafabet wallet.

Here are the transaction details:

Transaction Amount: ₹30,000

Date & Time: 09/09/2025, 07:16 PM IST

UPI Transaction ID: 525202722338

Payment Method: UPI (PNB 5660)

Paid To: Sheik Sadhiq / 7801036880-1@ikwik (North East Small Finance Bank)

Super.Money Transaction ID: SMTXTQW3P2XN7LL7C1TX4FDPTMQBJZPGX1F

Status: Payment Successful

I have attached the following supporting screenshots for verification:

Deposit slip of ₹20,000 (Transaction ID: 462800592) which I mistakenly overpaid by sending ₹30,000.

Bank/UPI transaction record showing debit of ₹30,000.

Payment confirmation screenshot showing Payment Successful with UPI Transaction ID 525202722338.

Despite sharing these exact details with Dafabet support multiple times, they continue to send me incorrect transaction references and are not resolving my case. This has caused unnecessary delay and frustration.

I kindly request AskGamblers to assist me in resolving this matter and ensure that my deposit of ₹30,000 is either credited to my Dafabet account or refunded to my bank.

Thank you for your support.

Sincerely,
Sanjay Gupta
Dafabet Username: isanjaygupta

AskGamblers

• Support Team

há 8 meses

Dear @isanjaygupta,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the bank as been contacted and to provide their official response.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse s fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino

• Representative

há 8 meses

Dear valued Customer,

In regards to your complaint, please note that this fund was not received on the 3rd party's end. If the amount is deducted from your bank account, please follow up with the bank for refund.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet.

Raio-X do Dafabet Casino

Resolvido 1259 / 1288

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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