Delayed response with verification issues and payment stuck
Dear AskGamblers Complaint Team,
I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.
On their request, I provided the following documents for KYC verification:
PAN card with a holding selfie
Despite submitting all required documents 7 days ago, the status remains pending, and I have not received any response or update from Dafabet’s support team.
In addition to the verification delay, I have withdrawals that are also stuck since the same date:
₹99999 INR
₹78657 INR
Dafabet’s failure to verify my documents and release my funds has caused significant stress and financial inconvenience. Their support team has been unhelpful and unresponsive during this entire period.
I kindly request AskGamblers to assist me in resolving this matter urgently and to hold Dafabet accountable for the unreasonable delay and lack of transparency.
Please let me know if any additional information or documentation is required from my side to proceed with this complaint.
Thank you for your support.