Reclamação #933 Dafabet Casino

Dafabet Declined Withdrawal and Deducted Funds Without Valid Reason Immediate Resolution Required of my my fund

Por Kalo66

há 1 ano

Dear AskGamblers Team,

I am filing this complaint regarding my Dafabet account (Username: < username removed >), where an unfair deduction of my funds has taken place. On 07/05/2025, I requested a withdrawal of ₹70,000 (Transaction ID: 439189792). However, Dafabet declined this withdrawal without providing any valid reason.

To make things worse, Dafabet deducted ₹40,509.63 from my account as a "Manual Adjustment" without any explanation or justification. This amount has been debited forcefully despite my balance being legitimate and not associated with any bonus, wagering requirement, or policy violation.

I have reached out to Dafabet's support team multiple times via chat and email, asking for the reason behind this deduction, but they failed to give a clear or satisfactory answer. They simply closed the matter without resolving it, which is highly unethical and unfair to a genuine user.

Key Points to Highlight:

Withdrawal of ₹70,000 was declined without reason.

Post-decline, ₹40,509.63 was deducted as a manual adjustment without any explanation.

I did not violate any terms & conditions, nor were there any active bonuses or wagering.

Dafabet failed to provide transparency and proper support despite multiple requests.

I am simply asking for my hard-earned legitimate funds to be returned.

Requested Resolution:

I request AskGamblers to kindly intervene and help me get my deducted ₹40,509.63 refunded back to my Dafabet account. This is my rightful money and Dafabet has no reason to keep it.

I have attached all necessary screenshots, email conversations, transaction history, and chat logs for your reference.

Thank you so much for your assistance.

Best regards,

< personal information removed >

Cassino em disputa Dafabet Casino

Motivo Pagamento negado

Valor ₹70000

Discussão

AskGamblers

• Support Team

há 1 ano

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Kalo66

há 1 ano

Dear Dafabet Team,

I am writing to strongly object to your recent message regarding the alleged creation of duplicate accounts. I want to make it absolutely clear that I have not created any duplicate accounts on your platform. I have always followed your rules and regulations sincerely, and this accusation is completely baseless.

It is extremely disappointing that instead of appreciating a genuine player, your system penalized me right after I started winning. The timing of this action raises serious concerns about fairness and transparency on your platform.

I demand a clear explanation and evidence for this alleged violation. If you are unable to provide proof, I expect the immediate reversal of any confiscated funds and a full restoration of my account status.

I also request that you escalate this matter to a higher authority within your team and treat this complaint with the seriousness it deserves. I reserve the right to take this issue to consumer protection forums if a fair resolution is not provided.

Looking forward to your prompt and just response.

Dafabet Casino

• Representative

há 1 ano

Dear Askgamblers,

According to Rule 9 of our regulations, in cases where a player is found to have created duplicate accounts, we reserve the right to confiscate these accounts.

Thanks,
Dafabet

AskGamblers

• Support Team

há 1 ano

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to support@askgamblers.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Raio-X do Dafabet Casino

Resolvido 1259 / 1288

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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