Reclamação #2631 Dafabet Casino

Dafabet casino not cooperating for verification issues

Por priyankarajendran63

há 1 mês

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I am trying to complete the account verification process and fully comply with Dafabet’s requirements. However, the document upload section is still not accessible on my account, which is preventing me from submitting the required documents.

I have contacted customer support multiple times over the past 5 days via email, chat, and phone calls. Each time, I was informed that the issue would be resolved within 30 minutes, but the document upload section remains unavailable.

I am ready to upload all required verification documents immediately once access is enabled. I have also attached screenshots for reference and verification of the issue.

Please resolve this issue at the earliest so I can complete the verification process.

Thank you for your support.

Cassino em disputa Dafabet Casino

Motivo Problemas de verificação

Discussão

AskGamblers

• Support Team

há 4 semanas

Dear @priyankarajendran63,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required information has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required information or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino

• Representative

há 1 mês

Dear Valued Customer,

Kindly provide the transaction ID, transaction date, amount in dispute, along with screenshots, to enable us to further investigate your complaint.

Your cooperation is highly appreciated.

Thanks,
Dafabet

AskGamblers

• Support Team

há 1 mês

Dear @priyankarajendran63,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Raio-X do Dafabet Casino

Resolvido 1258 / 1287

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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