Dafabet Casino - Account closed with 13712 USD in it

RESOLVIDA

Informação da reclamação

Cassino em disputa

Dafabet Casino

Valor

$ 13712

há 2 meses

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I have registered on your website on 20/08/2024. This was the first bookmaker that I have registered on.

I was a little lucky and had some winnings and there is 13712 USD in my account.

On September 11 I noticed that my account was closed and I have been unable to login up until now.

Live chat is acting not professional, I tried to chat more than 500 times, and in the best case they told me to write an email or just leave the chat,

After multiple repeating emails ( I will attach ) we got to point that they will process a manual withdrawal, and the last response from Dafabet was Oct 31,

Please help me to get my funds

há 2 meses

Dear valued customer,

We are looking into your case and will get back to you the soonest.

Thanks,
Dafabet

há 2 meses

Thank you waiting for resolution!

há 2 meses

Hi Dafabet team ,
Is there any update for me?

há 2 meses

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

há 2 meses

ok I am waiting , please solve my issue ASAP

há 2 meses

Hi can I have a update on this please?

há 2 meses

Dear valued customer,
Your account is now open, you can WD your funds

Regards,
Dafabet

há 2 meses

Hi , I tried to login but it says account closed please comtact custumer support , I am attaching screenshot , please open my account ASAP

há 2 meses

Hi , I tried to login but it says account closed please comtact custumer support , I am attaching screenshot , please open my account ASAP

há 2 meses

Dear valued customer,

Thanks for your patience.
Your account has been reactivated.

Regards,
Dafabet

há 2 meses

hi again , its really taking to long , and I cannot login to my account, I got to emails from dafabet that my accaount is reactivated, but as soon as I am trying to login it saying that my account is closed like all this time, i will attach all screnshoots also,
guys if you have some system gltich please solve it , so i can go ahead and withdraw my money, or lets intitiate manual withdrawal

há 2 meses

I think somethng shady going on here team, You are telling Account is open, I am getting severela emails that account open , I will attach
and I still dont have accsess to my funds!

há 2 meses

Dear customer,

Kindly try again to log in into your account to withdraw your funds.

Regards,
Dafabet

há 2 meses

Dafabet team , I thing something shady going on in your custumer service beacuse , its already one week you telling me that my account is open and I can accsess it but unfortunatly You website telling me that my account is closed, so I got numerous emails stating my account open , and mean time I am getting other email that it still waiting approval , and your live chat giveing unlogical answers to my questions,


since I deposit USDT for gambling here is my USDT TRC-20 ADDRESS


Kindly process manual withdrawal my account full balance which is I belive 13712 TUS to my USDT TRC address

THank You


TRC 20 ADDRESS


< crypto address removed > This was sent to the casino via private message.

há 2 meses

Dear valued customer ,

Please let us know your availability for a phone call, as well as your phone number.
Also, you have received an email from our customer support team regarding this.

Thanks for your patience,
Dafabet

há 2 meses

Hi Dafabet team , my account finnaly open and I requested withdrawal, I want to ask to process it as soon as possible cause this thing going on a for long time , and I want to thank you and AskGamblers for coopartaion, so now I am just waiting money hit my account, if you still need my phone number I happy to provide it , again thank you , just realse my payment to me

há 2 meses

Dear valued customer ,

As you said,your account has been reactivated.
Please let us know your availability for a phone call, as well as your phone number.
Also, you have received an email from our customer support team.

Thanks for your cooperation,
Dafabet

AskGamblers
há 2 meses

Dear @kurajit,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino Reclamações

  • 349 de 370 resolvida
  • há 1 dia resposta méd.
  • há 6 dias vida útil méd. da reclamação
  • 982 USD valor médio

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