Reclamação #493 Dafabet Casino

Account Closed and Manual Withdrawals not paid by Dafabet since November 2024

Por MissNamita

há 1 ano

Hi Askgamblers,

I am here to request for official deadlock letter or final response letter from higher authority of Dafabet casino if they do not want to pay my funds back to be sent to my email.thats it.

I have account balance of 17,53,280 Rs on my Dafabet account,I have attached screenshot of my live-chat with dafabet support team.

I last sucessfully received withdrawal from dafabet casino on the 08/11/2024 of 30,000 rs only since then I have been requesting every week for withdrawals but again and again I hear same response from dafabet support like -

1.we would like to inform that your withdrawal has been sucessfully processed.Kindly note it will take 1-4 business days since November month 2024.

2 - Please be advised that your request for manual withdrawal is still undergoing a validation check. I have made another follow-up for you. Rest assured, you will receive an email as soon as we have an update.
3 - have forwarded your request for manual withdrawal amounting to 49000 and INR to our Payments Team for processing. As soon as we receive an update from them, we will notify you through your registered email address.

I requested for account Re-opening and then I get a response from the dafabet support
- Your account will remain closed and we believe keeping it closed is in your best interest.

I have not taken any BONUS-OFFERS from the Dafabet Casino.

Please tell me clearly if the Casino do not want to return back my funds and Why - I need full explanation and official email sent to my email with reason and proof for not wanting to return me back my money. What happens to my balance which is in my account currently, I just need to know all of these thats it.

Cassino em disputa Dafabet Casino

Motivo Pagamento atrasado

Valor ₹1753280

Discussão

AskGamblers

• Support Team

há 1 ano

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

In addition, the AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to impose a permanent ban on the player to use our services from now on.

Usuário inativo

há 1 ano

Dear Dafabet Casino and AskGamblers Team,

As all my emails has been deleted from my Email Box due to storage problem, I request you to share the necessary details as I am not aware nor was I informed or communicated by you on email that my documents are marked as invalid.

I would like you to clarify me :

1.Why has the documents been marked as Invalid ?

2. Why did you process my withdrawal of Only 30,000 Rs on 08/11/2024. I still have a current balance of 17,53,280 Rs. Why are you not processing them for me yet ?

3. Please send me an email and clarify me via Email what do you mean by Correct documents ?

As i have shared with you the correct PAN ID and Aadhar Card photo already.

I request you to please explain and email me what exactly do you need from me now ?

Please return me back my funds and you can close my account permanently if you want to after returning back all my funds.

Dear AskGamblers, Please help me as the funds i have in my account is quite big worth 17 Lacs INR.
I think the dafabet casino does not want to return back my remaining funds the way they are behaving right now.

Dear Dafabet Casino,
Please be aware,
I will continue to raise complaints on all ADR platforms and expose dafabet casino Scamming Indian Customers until unless i receive back all my funds.

AskGamblers

• Support Team

há 1 ano

Dear @MissNamita,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino

• Representative

há 1 ano

Dear Customer,

We have already provided you with all the necessary details multiple times. Please submit the correct documents for verification

Raio-X do Dafabet Casino

Resolvido 1259 / 1288

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

Dafabet Casino Reclamações

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Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

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I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

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I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

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I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI

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1. Withdrawal request

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I have contacted them via chat and live call both but they just say wait and wait and wait.

I request askgamblers team to please help me get my money back from them. I am attaching all the screenshots below.

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Hi AskGamblers team,

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

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When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

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Hi Team,

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Username - < sent to the casino >

Amount Deposited - ₹10,000 (Screenshot Attached )

Date & Time - 2nd june 2026 &10:50Pm

UTR id - 856398754763

DOB - < removed >

Please Help Me.

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