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24000 INR not credited


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Por Sridhar45
há 3 meses
Hello Dear Askgamblers Team,

I Made a withdrawal of INR 24000 on 16/02/2026 at 10:34 PM the status of the Transaction in the cashier is showing as successful but I haven't received the money.

It's been more than 8 days but I haven't received the money.
I also contacted customer support multiple times and there is no use because they only say that they have followed up the request.

So please help me in solving this issue

Below are the transaction Details

Amount - 24000 INR
DATE- 16/02/2026
TIME - 10:34 PM
Transaction ID- 493450001

I have also attached the screenshot from the transaction page please check that
Cassino em disputa Dafabet Casino
Valor ₹24000

Discussão

User name

Dear @Sridhar45,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We are pleased to confirm that your withdrawal Transaction ID 493450001 has been successfully credited back to your account.

Should you have any further questions or require assistance, we kindly encourage you to contact our Customer Support team.

Thank you for your understanding and cooperation.

Thanks,
Dafabet.
User name loyalty-level-1
Hello Dafabet Customer Support,

I have receieved an email from your support team to send the bank statement and I have sent the bank statement also.

Your team is asking me to send bank statement almost every 2 days and I am sending those but there is no use , I can send the bank statement how many times you want but you can clearly see that I havent receieved the money. I think 1 statement is fine for that.

Also check the attatched screenshot which contains the prooof that I sent the bank statement.

Dear AskGamblers team please help me in resolving this issue.
User name
Dear Valued Customer,

Thank you for your continued patience.

Please be advised that completing these checks may take some time. We truly appreciate your understanding and patience, and we will contact you as soon as we have an update on this transaction.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1258 / 1287
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

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INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
43h Restantes
₹1,500