Dear AskGamblers Support Team,
I am writing to formally submit a complaint regarding CashWin Casino. My experience with their payment processing has been extremely frustrating and unprofessional.
Approximately three months ago, I won funds and requested withdrawals. The casino accepted all required verification documents. Despite this, each withdrawal of €600 took nearly two weeks to be processed. After finally receiving two payments, my next withdrawal was initially marked as approved, only to be declined without a clear explanation.
This prolonged delay and lack of transparency are completely unacceptable. As a player, I am entitled to prompt payment of my legitimate winnings, especially after fully complying with all verification procedures.
I kindly request that AskGamblers assist in resolving this matter by intervening with CashWin Casino to ensure my remaining withdrawal is processed without further delay.
Please let me know if you need any supporting documents or correspondence to assist with this complaint. I appreciate your help in addressing this issue and ensuring fair treatment.
