Reclamação #9 BetShah Casino

Bet amount not refund

Por Nitish789

há 3 anos

I play evolution game auto roulettte but my bet failed but not received my bet amount in betshah account. I chat with betshah hi say 3days your bet amount refund but not received again. I Chat but he say 7days but still not received. More than 10days+ done he making fool,only he always say I am forwarding your issue but never solved my issue. The ticket close without solving the problem

Please try to refund my money

Bet amount 4000

Bet date 27 April

Bet I'd 174978372

Cassino em disputa BetShah Casino

Motivo Saldo ausente

Valor ₹4000

Discussão

AskGamblers

• Support Team

há 3 anos

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Nitish789

há 3 anos

Thank received my refund thanks to askgambers

AskGamblers

• Support Team

há 3 anos

Dear @Nitish789,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

BetShah Casino

• Representative

há 3 anos

Dear player,

We truly regret any inconvenience regarding the delay.

The relevant technical team has investigated the situation and refunded the bet amount to your account.

Thank you for your patience,

The BetShah Team

Raio-X do BetShah Casino

Resolvido 5 / 6

Valor médio $1,583

Duração média da reclamação 6 dias

Resposta média 1 dia

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So, today I cancel my withdrawal and playing with this money and now I applied withdrawal request of 26000 inr. I want only my withdraw.

Please help me out on this situation, please ask gamblers.

I heard form my friends that you are solving all kind of problems, so please also help me. Please approve my withdrawal request through betshah team.

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I contacted the a few times in live chat but they say issues and other lies...
this is the email that I have on 17.09.2020

We received a withdrawal request from you of amount of 1403.25 EUR
Your money will be credited to your account using the payment method selected according to the withdrawal policy. We are already looking into your request.
Please allow up to 72 hours for this review to be completed.

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and since then , they have not sent my funds yet.

Can you help askgamblers.

Thank you

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