Reclamação #10 BetShah Casino

Deposit not arrived

Por Rahul1546

há 3 anos

I deposited INR 8000, 19 may 2023. money was deducted from my bank, whenever I used to chat, it was said that it has been sent to the relevant department, but did not add the deposit. I gave bank statement to customer support for proof of payment and I deposited from above then gave transition id even then it didn't add then. Now it is saying that my website has not been deposited. I copied the casino payment merchant UPI and made the payment. I deposited 2 times, both the times were different, the first one was added, the second one was not added.

Cassino em disputa BetShah Casino

Motivo Pagamento atrasado

Valor ₹8000

Discussão

AskGamblers

• Support Team

há 2 anos

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team decided to close this case as resolved since the Player confirmed that the initial disputed amount has been received.

While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the the payment provider.

BetShah Casino

• Representative

há 2 anos

Dear Ask Gamblers,

The document has been sent to your support email.

The payment provider confirmed there is no transaction received.

Thank you.

The BetShah Team.

AskGamblers

• Support Team

há 2 anos

Dear BetShah Casino,

Please let us know if there are any updates regarding this ongoing complaint and if you could provide evidence and info received from the payment provider.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Usuário inativo

há 2 anos

dear betshah,
I made 2 time payment on your merchant one 10005 and one 10000 you have added only 10005 while same merchant .please add my money it's been a long time.
Why are you lying, you didn't say 8000 before, while you added money on complaining, why so?

Raio-X do BetShah Casino

Resolvido 5 / 6

Valor médio $1,583

Duração média da reclamação 6 dias

Resposta média 1 dia

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