bet O bet Casino - Can not withdraw already 9 days


Informação da reclamação

Cassino em disputa

Betobet Casino


€ 118

Postado em 9 de fevereiro de 2024

Absolutely rude and brazen support team. I made a deposit of 118 euros, and according to their terms, one must place bets at least 5 times the deposit amount to be able to make a withdrawal. I placed bets totaling 610 euros and won 118 euros, which I've tried to withdraw twice already. They just reject the withdrawal, sending a standard reply about our rules of betting 5 times the deposit amount. I respond that I've done exactly that, and they reply - initiate a new withdrawal, which they again reject. Meanwhile, in their responses, it's just a copy-paste endless loop about the condition to play through the deposit 5 times and waiting for 3 business days. I've already waited 8 days and am sure that after 3 days, which in total will make it 11 days, they will cancel the withdrawal again "as if by mistake." In response, with their copy-paste, they even laugh at you with emojis. Disgusting website and disgusting support.

Postado em 11 de fevereiro de 2024

Dear bet O bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.