Reclamação #2 Axecasino

Missing withdrawal of 310 EUR

Por Markus O.

há 2 anos

I wait since January 06th 2024 for my withdrawal. Always the same answer in that that there is a queue and I have to wait. I am fully verified, made withdrawals before which were done in 24 hours. Support doesn't answer on my emails. I did deposit more than 700 euros and just 310 for withdrawal. So I do not understand the problem.

How can they be a certified Casino?

Cassino em disputa Axecasino

Motivo Pagamento atrasado

Valor €310

Discussão

AskGamblers

• Support Team

há 1 ano

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

marke231337

• Áustria • 12 Avaliações

há 1 ano

Hello

Yes i have recieved the funds after more than a week. Thats bad for a caino nowadays. But i can say that the case is resolved

Axecasino

• Representative

há 1 ano

We have checked the case. According to the information from our system, we can see that player's withdrawal has been cancelled only once due to the player had to provide a proof of payment method used for deposits. Once the player has provided us with the required information ,his account has been verified and withdrawal has been processed with a queue order. Finally the player has received funds.

AskGamblers

• Support Team

há 1 ano

Dear all,

Kindly be notified that this complaint is being reopened following the declared willingness on behalf of Axecasino management to do everything within their power to resolve their outstanding AGCCS cases. The AskGamblers Complaint Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

Raio-X do Axecasino

Resolvido 4 / 4

Valor médio $246

Duração média da reclamação N/A

Resposta média N/A

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