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Ice Casino - Blocked user
Hello, Ice casino blocked my account, I don't know for what reason because I didn't violate the regulations, unfortunately there is no reply to the ...
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SpinBetter Casino - Offering bonus to closed account of a gambling addicted customer
Dear Askgamblers team,I think this is very important issue,and I also need your help with it.I closed and send two times the account closure request ...
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SuperBoss Casino - Refuses to block or close account
Right now gambling is causing serious problems with money for me and I want to limit my access to all casinos.Superboss casino has an option to self ...
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€5,612
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VulkanVegas Casino - Account blocked after winning a larger sum
Hello, I have played in this casino for a while and also withdrew some wins. When I played last time, I won a relatively large sum, requested a ...
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€220
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FEZbet Casino - My account was closed when I requested a withdrawal
A few days ago I made a deposit of about €30 in this casino and before some days I made a withdrawal request of €220 and while I was waiting 3 ...
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€277
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SpinBetter Casino - Illegal activity
Good morning. I am < full name removed >, a Spanish citizen who has been trying for more than two months to claim all the deposits made in the online ...
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£412
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888 Casino - Closed my account kept my deposit
The issue that I have experienced was: I joined up to 888sport at the start of November with there welcome offer of 100% upto 500 in free bets ...
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£20
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888 Casino - 888 Casino account closed without refunding deposit
I opened an account with 888 Casino did the ID verification process and deposited £20 for the signup offer. As soon as my deposit had gone through I ...
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Fairspin Casino - Impossible to have account closed
I wanted to have account closed permanently for gambling issues so I contacted chat, since they do not offer any responsible tool, they rather prefer ...
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₹600
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Pin-up Casino - Account Blocked without any Reason, questioning affiliate fraud
I sign up on PinUp on 10 November and deposit 1200 INR. I played Games for 5-6 days after that when my balance become 0 , I again deposited 600 INR ...
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$1,490
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PokerStars Casino - Withdrawal put on hold after account closure
Hi,I have a complaint against PokerStars Casino, 23/07/2022 I asked PokerStars to close my account via live chat, and after that, I received an email ...
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€600
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VulkanVegas Casino - The casino blocked the account and accused me wrong
The casino blocked my account because I play from Austria. That's not true, I've never been to Austria. Online support is not responding.Player ID < ...
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€2,598
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VulkanVegas Casino - Did not close my account after few requests
I asked 4-5 days ago (14-15.10) in VulkanVegas live chat to close my account because I have lost a lot and I have a problem.They didn't close the ...
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€1,130
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Ice Casino - Self exclusion rules
I requested account closure on the 27th of sept as i was unhappy and concerned about my gambling habits. I contacted online chat ,casino support and ...
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Fairspin Casino - Lifetime account closure
I registered with Fairspin but then found that the payment methods I use were not available. I asked to close my account for life. Then I was told ...
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$600
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Jackpot City Casino - Account has been closed with no other information
Hello,I have recently signed up for jackpot city casino and deposited 160$.After playing only a few slots I won 600$ and decided to withdraw. A few ...
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£5,500
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Betway Casino - Locked account and withdrawal can't be done until the call has been made
Hi, I am a very old customer of betway's. Have deposited a lot there too. Recently after winning big and asking for withdrawals to my skrill, my ...
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£1,600
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888 Casino - Locked out of account and prevented from withdrawing cash deposit
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$109
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PokerStars Casino - Account restricted due to pending investigation
Hello,My name is < full name removed > and on 31st of May 2022 my account has been frozen for security investigation just 1 day after I have cashed ...
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PokerStars Casino - Routine security investigation pending for 12 weeks
Hello,I play on pokerstars casino for many years, mainly Poker - The account is verified and I never had problems with transactions or anything else ...
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Playamo Casino - Casino Playamo not correct to customers
Hello, The mentioned casino does not have a responsible gaming section so I can block myself for an amount of time in order to stop losing. I asked ...
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Fairspin Casino - Casino ignoring me and don't reply to my emails
So I try close my account in this casino and sent them like 5-6emails the past 10 days. They just don't reply to my emails so I contacted live support ...
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$32,707
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NetBet Casino - Account with a balance of 30k dollars closed for 30 days
First I want to apologize if in my writing I do not use the correct terms, my language is Spanish and I rely on a translatorHello Askgamblers team, I ...
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€3,000
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Casinia Casino - Violations of terms and not closing my account due to gambling addiction
I signed up for this casino. On 08.05.2022 I made a request for self-exclusion as I am a pathological player. on 12.05.2022 I made a second request ...
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€3,735
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Magical Spin Casino - Refund claim of €3,735 due violation of General terms and conditions
Good day Dear Askgamblers Team,I am contacting you about the Magicalspin Casino.I demand a refund in the amount of 3735€ from the Casino because I ...
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€700
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PokerStars Casino - Safe gambling not that safe
Hi,I have a major complaint to make about this casino.On the 18th of June I spoke to someone on chat support and told them to close my account as I ...
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₹22,000
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Casinia Casino - Winnings not paid out and account closed with no proper justification
This casino refused to pay out my winnings. I placed a single bet on evolution gaming baccarat game and I won that bet of around 250 USD. When I tried ...
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PokerStars Casino - Account ''Temporarily Restricted'' for 10 days so far
Pokerstars UK has restricted my account. Firstly, they put a deposit limit on my account for the month in November 2021. I sent them documents to show ...