888 Casino - Stalling on withdrawal after successful account verification

Hi there, thanks for reaching out. I appreciate you letting me know about this unpleasant experience. Please contact our Support Team via e-mail at Suppor­t@8­88c­asi­no.com or by following this path: Cashier -> Help? & they'll gladly sort it out for you. Thank you for your patience & understanding in this matter.

Sincerely,
888 holdings

So now I’ve tried to email them as requested and this is what I’m getting. It’s been confirmed on online chat that it’s due to be processed today but I’m getting thrown from pillow to post I need some confirmation please.

Hi there, please send it to suppor­t@8­88c­asi­no.com

Hi I’ve done that now also. But please could you speed up this process as it’s already now been 72 hours since withdrawal request was made and i still do not have an answer.

Thank you Jamie.

Hi there, we're very sorry but we don't have an option to speed up the process. Nothing to worry, this is ow being handled by the relevant team and we'll reach out to you via email as soon as possible.

Kind regards,
888 holdings

The thing is. I’ve emailed every single department. I’m just being passed from pillow to post.

The thing is. I’ve emailed every single department. I’m just being passed from pillow to post. I received another email this morning saying my account had been upgraded and verified again! But still no process of my withdrawal

Hi there, I can see here that we sent you an email last 5/25/2023. Please follow the steps on how to provide the required details for your withdrawal. Thanks.

Sincerely,
888 team

Dear @Jamiepudney17,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.