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888 Casino - Delayed withdrawal request and restrictions imposed without reason

RESOLVIDA
Informação da reclamação
Cassino em disputa Cassino 888
Motivo Pagamento atrasado
Valor £ 340
Postado em 15 de dezembro de 2020

I created an account on December. Over the past week I have made 2 withdrawal requests. 1 dated 8/12/2020 in bank account and 1 dated 12/12/2020 in Netteler. I checked my account yesterday and both my withdrawals status was "awaiting process". I didn't deposit nor bet any money yesterday. I tried to check my account today but apparently I have no access due to restrictions imposed without informing me and without any warning and/or justification. I had access yesterday and without betting or doing something wrong now I don't. I don't even know what kind of restrictions have been imposed and whether they will honor my withdrawal requests. I tried to contact support but nothing so I have sent them an e-mail.

Postado em 16 de dezembro de 2020

They credited to my neteller account the second withdrawal of 80 Gbp. For the 1st one which was made 4 days prior to the neteller I have no update and they didn't answer to my emails.

Postado em 18 de dezembro de 2020

Issue has been settled

AskGamblers
Postado em 18 de dezembro de 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Cassino 888 Reclamações

  • 185 de 251 resolvida
  • 2 dias resposta méd.
  • 1 semana vida útil méd. da reclamação
  • 3,994 USD valor médio

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