888 Casino - Can not withdraw for 4 months

RESOLVIDA

Informação da reclamação

Cassino em disputa

Cassino 888

Valor

$ 528

há 2 anos

Hello
I have been trying to cash out my bank roll for 4 months now. I have no idea why it would take so long, I have contacted your help line and still nothing. I'm not even getting any response for your team. This absolutely ridiculous and very unprofessional. I have provided every piece of ID I have and all documents that 888 have requested. I have spent thousands playing and I can't cash out our my winnings. Please, can someone respond and let me cash out my bankroll. I have legal counsel investigating this further for me as I suggest anyone else going through this trouble should do so as well. 888 is stealing money from honest hard working people.

AskGamblers
há 2 anos

Dear @cmiken,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
há 2 anos

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

há 2 anos

Hello Cmiken,

Thank you for raising this case. Our Support Department has already looked into this and contacted you via you registered e-mail address with an update regarding your withdrawal.

Sincerely,
888Team

há 2 anos

Thank you to askgamblers for posting my concerns. I did get a response from 888 casino stating that the withdrawl process has been initiated. Thank you 888 for responding, I appreciate it very much.

AskGamblers
há 2 anos

Dear @cmiken,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

há 2 anos

Yes it was resolved. Thank you

AskGamblers
há 2 anos

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Cassino 888 Reclamações

  • 328 de 361 resolvida
  • há 1 dia resposta méd.
  • há 1 semana vida útil méd. da reclamação
  • 8,573 USD valor médio

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