- Casinò regolamentato AAMS
- Diversi metodi di prelievo disponibili
- Un approccio moderno e di stile
- Chat dal vivo non disponibile
- L'assistenza telefonica non disponibile
- Possibili tempi lunghi per prelievo vincite
I nostri contenuti presentano link di affiliazione e potremmo ricevere una commissione sulle registrazioni e sui depositi effettuati tramite questi link. Sul nostro sito puoi trovare solo casinò autorizzati dall’ADM e verificati dai nostri esperti.
Mr Green Casino Dettagli
Qui trovi tutti i dettagli specifici di questo casino.
- Generale
- Pagamenti
- Giochi
- Gioco Responsabile
- Assistenza clienti
- E-Wallet 24 ore
- Trasferimenti bancari 1-5 giorni
- Carte di pagamento 1-5 giorni
- Prelievi nel Weekend No
- Vincite Jackpot Progressivi None
MrGreen è un casinò online ritenuto tra i più affidabili e sicuri, grazie alla lunga e reputabile presenza nel mercato svedese dal 2008. La versione italiana di questo sito di gioco offre un ampio repertorio di casino games, dai fornitori più famosi come NetEnt, Play’n Go e SG Gaming. È quotato alla borsa di Svezia, e regolamentato in Italia da ADM con la licenza AAMS e numero di concessione 15024.
Famoso anche per l’affascinante storia di Gentiluomo col capello verde, Mr Green ha un approccio amichevole verso i Green Gamers, come chiama i propri clienti. Offre intorno ai 200 giochi divisi fra slot machine e giochi da tavolo.
Restrizioni al gioco
Il sito di Mr Green Italia è offerto ai giocatori con la residenza registrata in Italia. Per poter aprire il conto gioco, e soprattutto prelevare le vincite, bisogna accettare il contratto e di seguito confermare i propri dati inviando la copia del fronte/retro del documento d’identità valido e del codice fiscale - come previsto dal regolamento di Agenzia delle Dogane e dei Monopoli.
Giochi virtuali
Il mercato dell'industria ruota in gran parte intorno alle slot machine, e MrGreen Casino ne sa qualcosa a riguardo. Nella sua selezione, vi è una varietà dalle semplici slot a tre rulli come la slot Xmas Joker e slot Eye of The Kraken, fino alle più popolari slot machine del mondo come la slot Starburst, slot Gonzo's Quest o slot Blood suckers.
Per coloro in cerca di giochi da tavolo, questo è il posto giusto per trovare una buona scelta di giochi e loro variazioni. Una decina di versioni di Blackjack e ancora di più di Roulette, sono più che sufficienti per chiamare la varietà di giochi ampia, ma c’è molto di più. Gli amanti dei giochi a carte e dadi, possono cimentarsi in altri giochi come Baccarat, Texas Hold’em Pro e Casino Hold’em.
Infine, i giocatori possono mettere alla prova i popolari giochi dalla sezione a nominata Video poker. Non molto ampia, la categoria offre i giochi come 1 Hand Joker Wild, All American Double Up e Casino Hold’em.
Giochi dal vivo
Mr Green Casino dispone della sezione Live Casinò, grazie alla quale è possibile l’esperienza giocando contro i dealer dal vivo. L’attuale collezione di giochi consiste in circa 10 varianti in toto di Live Blackjack e Live Roulette.
Giochi su dispositivi mobili
Mr Green casinò è disegnato in modo da funzionare su tutti i dispositivi mobili, per cui i suoi membri possono accedere ai giochi online tramite piattaforme iOS o Android dei loro cellulari o tablet. Mr Green Casino Mobile è completamente ottimizzato per l’uso via smartphone, con l’accesso aperto a tutti i giochi senza bisogno di scaricarli.
Supporto
I giocatori possono contattare il Team di supporto via email, mentre la chat dal vivo non risulta disponibile, neanche ai registrati. L’operatore offre assistenza dalle 8 alle 20 tutti i giorni tranne la domenica, quando l'orario d’apertura è dalle 8 alle 15. In aggiunta, vi è la sezione FAQ con le domande frequenti e utili risposte.
Sicurezza e correttezza
Per tutelare i dati, Mr Green casino online impiega il sistema di criptazione SSL. Questo sistema impedisce ai terzi di accedere ai dati personali e finanziari, nel momento della transazione dei dati sensibili come quello del pagamento. I server di gioco del concessionario sono localizzati in Italia, in pieno rispetto dei requisiti determinati da ADM.
La correttezza del gioco è un’altra questione molto importante per questa casa di gioco online. Per assicurare un servizio giusto e imparziale, il sito utilizza il sistema testato che genera i risultati casuali e viene sistematicamente sottoposto ai controlli periodici. Purtroppo, i resultati dell’audit fatto dai terzi non sono visibili sul sito.
Il gioco responsabile
Con l’implementazione del sistema Green gaming, il casinò MrGreen dimostra di avere un approccio serio verso il problema del gioco patologico. Questo sistema di prevenzione permette a ogni giocatore di determinare il massimo importo della puntata, ancora prima di iniziare la sessione, mentre la “predictive tool” consente di controllare il proprio atteggiamento verso il gioco.
Reclami
Leggi i reclami lasciati da altri giocatori su Mr Green Casino. Scopri di più sui reclami.
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Condividi la tua opinione con altri giocatori. Sii il primo a recensire questo bonus!Le recensioni dei nostri giocatori più interessanti
Hello HYBRIS95, Thank you very much for taking the time to leave us a review! I am very happy to see that you had a great experience with our Customer Support team and that explanations given were clear! :) Big congratulations on your win, that's lovely! The withdrawal normally takes 1-5 banking days to reach your account. I hope you continue to enjoy playing with us and if you need anything at all we are available 24/7 through email, chat and telephone. Kind Regards, The Mr Green Team
Mr Green casino is an amazing casino for me! I was previously on 888 casino which was decent but when I made an account with Mr Green my online gambling experience was taken to a complete different level! first of all my favorite withdrawal method to use it Paypal and on MrGreen the Paypal withdrawal time is literally instant but with 888 Casino it took about 24 hours to be processed. I am very pleased with this.
Also I really like that way I can deposit money into my account with Paypal without even having to put my Paypal details in everytime and log in! its much easier. Another thing about 888 Casino is the minimum bets on most live games like roulette was £0.50 but I'm a low roller and I really appreciate being able to place £0.10 bets on Mr Green which I can do!
Highly recomend Mr Green to anyone inerested! :) and yes this is not a fake review its quite legit :)
Oh also it would be nice to have a few more Playtech RNG roulette games like mini roulette, and dragon roulette on Mr Green so maybe if you could mention that to whoever deals with adding new games that would be awesome!
Thanks
James Ishak
Nothing apart from what I said about having more Playtech RNG games.
I have to post more negative to post this comment so ignore this.
Hello 'JAMESISHAK777', Thank you very much for taking the time to leave us a review. We are very happy to hear that you are enjoying our casino and that you've had a superb experience so far! We love to hear any feedback so regarding the Playtech RNG games, this will definitely be passed onto the relevant department to see if these can be implemented in the future. Feel free though to also check out some of our other roulette games as we have a lot to choose from on the site! I hope you continue to enjoy playing with us and if you ever need anything please feel free to reach out to our friendly customer support staff who are available on live chat, email and phone 24/7! Have a great day ahead! Kind Regards, The Mr Green Team
Registration was easy accept for a glitch in accepting the code sent to my mobile phone. A good selection of slots that display well on a mobile device. I thought the exclusive slots were good.
I made it clear from the start in " my account" no bonuses etc. I deposited £10 via PayPal and played. The next day I deposited another £10 with no problem. But the next day I deposited £30 and my deposit was added to my account WITHOUT me even entering PayPal log in. I contacted live chat Dan who was the least helpful asking me questions that were not relevant to my question. I closed the chat. Today I contacted PayPal and they told me that some casinos will automatically add funds WITHOUT you logging into PayPal. This they agreed with me was very bad practice, so with their advice and of course my agreeance I have blocked Mr Green from taking money from my account. I do not want to be associated with a casino who operates in this manner, so I have closed my account on self exclusion for 5 years.
Hello KFOTO, Thank you very much for taking the time to leave us a review. I am happy to see that you are happy with our selection of games and slots on the mobile device. We are always making regular updates to our mobile and app platforms so I am happy to see that this was easy to access and use. I am sorry to hear that you did not have a good experience with our Live Chat and that this was not helpful. Regarding your deposits, in order to be able to check this further and have a better look at your account. I kindly ask that you email [email protected] and write in the Subject of your email “FAO Complaints” so that someone in the Complaints Team will pick this up and be able to assist you further with this. As unfortunately due to security we cannot disclose personal information over this platform. Apologies for the inconvenience you have experienced. We look forward to hearing from you soon so we can assist you further with this. Kind Regards, The Mr Green Team
Honestly, there is nothing to like with this casino. I have long thought about remembering something positive about this casino, but unfortunately nothing.
I strongly take a distance from Mr Green methods in keeping customers' deposits as well as wins as hostages. Mr Green uses suspicious methods and do everything possible to delay your payment. It does not fit what Mr Green wrote further up about KYC procedure and withdrawals verification deadlines: '' we do aim to approve these within 72 hours, however when verification is needed this can take slightly longer than we need to receive the documents first are verified by our verification team. ''
All this is just public relations in here to trick you into using their casino. Don't fall into their trap. If you need help from their support, be aware that you will get helped by inexperienced young teens down to 18/19 years old! Their support uses the copy + paste method. Over the phone Mr Green support laughs at their customers, constantly interrupts the customer, hangs up the phone call without any notice and they try to win a discussion with a customer than building a relationship.
All in all, if you are interested in getting a ''mafia'' treatment from a casino, get cheated and risk your money: use Mr Green.
Hello Ahmad-Darwich, Thank you for taking the time to leave us a review. I do apologise for the stress this has caused you, however please be advised that we are reaching out to you through our official channels regarding your complaint and updating you that way. Due to security we are unable to discuss personal account information over this forum. I would like to mention that in no way do we wish to "trick" you, we do have to carry out security checks as this is very important us and this has to be done to be compliant with our license. We will though be in touch with you via email regarding your complaint, Thank you for your patience. Kind Regards, The Mr Green Team
Low review cause of the simpleness and un-understanding support
Quick registration
Fast deposits
Bit too quick acceptance for depositing
Lots of slots
Withdrawals take too long
KYC takes to long
Support doesn't take responsibility for answering emails quick enough
Self-exclusion as a non-UK players at sister casino's are not acknowledged, thus making it unethical to accept players from their sister casino's.
Feel not treated as a player but just a number who deposits there
Hello SKEPHAN, Thank you for taking the time to leave us a review. I am sorry to see that you are unhappy with a few of our services on the site. When it comes to our withdrawal and KYC process, we do aim to approve these within 72 hours, however when verification is needed this can take slightly longer as we do need to receive the documents first and then these are verified by our verification team. As soon as a withdrawal is processed from our side, this can take between 1-5 banking days to reach your account, and depending on the payment method it can even be as quick as a couple of hours. I am sorry to see that you do not feel treated as a player with us. If there is anything in particular which makes you feel this way, we would like to know so we can address this. If you would like to reach out to us directly please feel free to contact us at [email protected] - we appreciate all feedback. Thank you and kind regards, The Mr Green Team
Mr Green has been around for quite a while and their site is great from a user experience perspective. They have most of the games out there and it was easy for me to create an account and play.
Sometimes the site becomes too complicated for me. It looks like someone there stopped thinking of the player and are doing things from their perspective. Maybe I'm a simple guy but I want to create an account, deposit, play and withdraw. On Mr Green, I'm bombarded with suggestion about what should I play, what tab I should see, what offer I should take, ... just let me play and stop bothering me please.
Good morning 'M864LIFE', Thank you for taking the time to leave us a review. I am happy to see that you are enjoying the games and using our services! I am sorry to see that you are not completely happy with navigating the site. We do always try to improve the user's experience which is why we do try to suggest what games you might fancy playing so that you can try these out. We also have a Promotions page so that you can keep up to date with what offers we have going on. If of course you are not interested in these then you do not have to take part in these and they can be ignored. We do though appreciate all feedback so this will be passed on to the relevant team and I thank you again for taking the time to provide your feedback. Kind regards, The Mr Green Team
I like nothing about this company especially after reading so many other similar scenarios. It's a disgrace that this company is getting away with holding people money hostage. Yet are okay to take it in seconds.
I deposited 580 and lost, I then deposited £1000 and as soon as I did my account was blocked. I had no chance to play it. I had a self exclusion with a sister company. There's no way to contact the relevant department (must be locked at area 51. Customer service are useless... Absolute joke! I'm not will to waiting around months like everybody else and am about to start a small claims request with the courts.
Good morning "WILLDDATSME", Thank you for taking the time to leave your review and share your thoughts on this. I am firstly very sorry to see that you have had a bad experience and for the frustration this has caused you. Unfortunately I am unable to discuss your account over this platform due to security reasons however I will be more than happy to help and check this further with you if you can kindly send us an email to [email protected] and write in the subject "FAO Complaints" and my team will pick this up and get back to you as quick as possible. Thank you very much. Kind Regards, The Mr Green Team
I have been waiting for a withdraw of 900 sek for 3 weeks. They have asked for a hurray of documents including picture with my face and id card, bank account statement and so on. I have been very cooperative but they are stalling the sh*t out of it. The live chat only says "thanks for your patience" its like a robot who is saying the same phrase over and over again.
All this hassle for a win of 900 sek
Hello 'MICHAELAJ', Thank you for leaving us a review. Firstly I am sorry to hear of the delay and the inconvenience this has caused you. Can you kindly confirm for me if this has been resolved since leaving your review? If not I would be more than happy to help you get this resolved as quick as possible and kindly ask that you email us directly so we can check your account and provide you with more information. Kind Regards, The Mr Green Team
Mrgreen Casino is an amazingly amazing Casino!
Just incredibly nice customer service!
Mrgreen pays my winnings withdrawals at lightning speed!
Serious, never had problems with Mrgreen !! ✪✪✪✪✪
Nothing to dislike! Never ever had any problems with Mrgreen!!!
150 characters must be used so I'm struggling to meet this requirement here! No matter how deep I dig, there is nothing negative about my personal experience with Mrgreen !!
Hello XCHEENA and thank you for taking the time to leave us a review! I am thrilled to see you are enjoying Mr Green and having a great experience! Thank you very much for your kind words. I hope you will continue to have a great time with us and feel free to check out our Promotions for new offers :). If you need anything at all our Customer Support team are available 24/7 through live chat, phone and email. All the best! The Mr Green Team
Asked a question in live chat last week about how to pause account or self exclude with open bets. Live chat could not answer so I said it is not important to me. Was told to email if I wanted an answer to my question. Fine. Yesterday in live chat I asked if my account was in good standing because I have large bets pending and I might win big. I wanted to make a possible withdrawal easy. They did not give me much of an answer.
This morning I was informed my account was closed, and they asked for how long I wanted to close it. I never said to close my account, nor do I want to. As said, I have bets pending, and intend to bet more.
Replied instantly and clarified I did not want my account closed. No answer. Went to live chat. No help. Called support phone, he said they were working on opening my account and it would take an hour maximum. Sent more e-mails. Can not access live chat. No replies. I have always been happy with MrGreen, and I know I should be patient but it is hard when MrGreen is giving me zero reassurance and zero information.
Hello Eivindbu and thank you for taking the time to leave us a review. I am sorry to hear of the issues you have experienced with us and for the inconvenience this has caused you. I would like to be able to assist you with this further so I kindly ask that you contact us via email and write in the subject line “FAO Francesca” and either myself or someone in my team will be able to assist and help you further with your query, as due to security I am unable to do this over this platform. Please kindly make sure to write a full/clear text about your case so we have as much information as possible to be able to help you. Thank you very much and we look forward to hearing from you soon. Have a good day!
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I played with a Bonus. The Live Chat was extremely nice and kind explaining stuff. I managed to wager through the Bonus and cashout 380€! I am super happy, the withdrawal was more then quick, I am just waiting for my bank account to show it. Thanks Mr.green.
Also the site has very much available Slots to chose from, nothing bad I can talk about!