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Account frozed for verification 25 days no response

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PokerStars Casino
pubblicato il

Hello,
Opened my account on this platform on 6th September.
The day after i deposited 250 euros and got my account restricted for verification, sent docs right away and waited.
After 25 days and multiple mails, no one had responded me yet to clarify why it takes 25 days instead of "FEW MINUTES" that the popup un client says.
Thank you,

AskGamblers
Pubblicato il 19 marzo 2020

Kindly notice that your complaint has been submitted under the Italian version of our website where we accept complaints written in Italian only. Feel free to use our complaints service again and submit a new complaint but please make sure to use Italian this time. 

PokerStars Casino Reclami

  • 204 su 215 risolto
  • 2 giorni risposta media
  • 6 giorni durata media del reclamo
  • 3,586 USD importo medio

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