18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad


Marcar todo como leído

Ajustes

Notificaciones
Quejas de casino

Withdrawal delayement


user_avatar badge
Por Voria55
hace 6 meses

Hi,


I did my verification and submitted my withdrawal week a go, still nothing to see in my bank account. I don't know what to do anymore, are you guys able to help me? I've try to get an update, but i only get the usual 3-5 to days response. It's been a week now.

Look at the screenshot of the conversation with the support.


Thank you any help you can provide.



Casino en conflicto Wallacebet Casino
Cantidad €165

Discusión

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I have recieved the withdrawal, thanks for the help!

Mohamed
User name

Dear @Voria55,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Voria55,

Thank you for contacting us.

We would like to inform you that your latest withdrawal of €129, requested on October 28th, 2025, was successfully completed on October 30th, 2025, as shown in the screenshots titled “Withdrawal History” and “Last Withdrawal.”

Please note that withdrawals typically take 3–5 business days to appear in your bank account after being processed. This means the funds should be visible in your account very soon.

Kindly be advised that the payment has been successfully sent from our side, and we unfortunately cannot expedite or influence the timeframe required by your bank to complete the transfer.

Thank you for your understanding, and please do not hesitate to contact us if you have any further questions.

Best regards,
The Wallacebet Casino Team

Estadísticas de quejas de Wallacebet Casino

Resueltas 1 / 1
Cantidad promedio $190
Duración media de quejas N/A
Tiempo de respuesta promedio N/A