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Withdrawal canceled Ninlay


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Por George A.
hace 1 año

Hi,

I have requested a withdrawal from Ninlay.

It took 3 days and then they canceled the withdrawal stating technical difficulties.

They asked me to withdraw again.

I have asked them to elaborate as to what the technical difficulties were, so it doesn't happen again this time as it will take another 3 days.

They again just told me it was technical difficulties.

I feel that they are just trying to avoid paying me.


Regards < first name removed >

Casino en conflicto Ninlay Casino
Cantidad $550

Discusión

User name

Dear @Nzslot69,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear @Nzslot69,

We hope that you are doing well!

We would like to inform you that the transaction to withdraw funds via the bank transfer method was rejected due to incorrect transfer data provided by you. Please submit the application again, carefully checking the bank details when filling it out, or use another available alternative method.

If you need additional help, you can contact us via chat or email.

Best regards,
Ninlay casino support team.
User name loyalty-level-2
Withdrawal amount is $550nzd
User name

Dear @Nzslot69,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Estadísticas de quejas de Ninlay Casino

Resueltas 1 / 1
Cantidad promedio $315
Duración media de quejas N/A
Tiempo de respuesta promedio N/A