Lucky Hunter Casino - Payment failed never received money

RESUELTA

Tazo1988

Hello,

I deposited 50 euros with this casino on 31 Jan 2024, 14:56 with Sofortüberweisung. The payment was debited directly from my bank account on the same day. The payment has not been credited to my bank account or player account until today, 08/02/2024.

The payment provider was: Picar Pay LTD

Intended use: F38ZKY1L Payment

Credit balance: 50 Euro 31 Jan 2024, 14:56

Until today the support only writes excuses that I should wait, I have now waited more than 7 days and there is no reaction or credit.

The payment was also rejected directly, but debited from the bank account as described above. I would like my money back with immediate effect.

Lucky Hunter Casino

Dear Tazo1988,

We understand the urgency of your situation and would like to assure you that your request is currently under review. We are actively working to resolve this matter with the payment provider involved. Rest assured, we will keep you updated on the progress and provide a resolution as soon as possible.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Tazo1988

You can close this case. I got my 50 Euro Back

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Lucky Hunter Casino - Payment failed never received money

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€ 50

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