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Delaying and keep giving nonsense answers


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Por ghettob
hace 2 meses

Casino is delaying payment. I was promised 24 hours, now been over 48.

Also won't let me take out more than 2000 euro per time, meaning my withdrawal will take months to complete.

This casino does everything in its power to scam you and hold your money. I have time and time again tried to talk to their support, but all they do is stall and give no answer and do not provide you with any timeline whatsoever

Casino en conflicto Fast Bet Casino
Cantidad kr199076

Discusión

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team closed the case.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Well their strategy worked. The money is gone, 6 weeks waiting and I got less than 10%. Scam casino that deserves to lose their lisence and go to prison.
User name

Dear @ghettob,

The AskGamblers Complaint Team is kindly asking you to let us know if you consider the complaint resolved. Please note that in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

We would also like to use the occasion and remind you to contact our team and request the reopening of a complaint in case something goes wrong with your outstanding payment/s.

Thanks in advance for your cooperation.

User name
Dear Player and AskGamblers Team,

We understand your concerns; however, we would like to clarify that your assumption is incorrect.

There is no intention to stall your withdrawals or prolong the process. All withdrawal requests are processed in accordance with our procedures and are subject to necessary verification and approval steps before being completed.

We also want to emphasize that your funds remain secure, and all legitimate withdrawals are paid in full under our 100% payout policy. The process may take time in certain cases due to required checks, but this does not affect your ability to withdraw your full balance.

Your withdrawals are being handled accordingly, and each request will be processed as the required steps are completed.

-The FastBet Team

Estadísticas de quejas de Fast Bet Casino

Resueltas 1 / 1
Cantidad promedio $21,664
Duración media de quejas N/A
Tiempo de respuesta promedio N/A