Queja #5 Cleobetra Casino

Delayed payment 22203 CAD

Por Andreas S.

hace 7 meses

Once again, I'm here to post a second complaint with Cleobetra casino...the first got resolved, but now they are back to their regular antics of not paying me....

This time is a larger amount, 22203 to be exact...

My account is fully verified as I've already been paid by this casino, so no reason for the 2-week delay in paying me, especially since my weekly cashout limit is only 750 CAD and will take me a year to receive all my funds...

I ask you to please once again intervene and resolve this as the casino will not email me until u get involved...

i tried asking live chat and was told they would contact me by email, but that never happened

Casino en conflicto Cleobetra Casino

Motivo Pago retrasado

Cantidad $22203

Discusión

AskGamblers

• Support Team

hace 3 meses

Dear @propwins26,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Cleobetra Casino

• Representative

hace 3 meses

Dear all,

Please note that all of the player's withdrawal requests have been successfully completed.

Kind regards,
Cleobetra Casino Team

AskGamblers

• Support Team

hace 3 meses

Dear all,

This complaint has been reopened as per Cleobetra Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

hace 4 meses

Dear Cleobetra Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Estadísticas de quejas de Cleobetra Casino

Resueltas 5 / 5

Cantidad promedio $6,586

Duración media de quejas N/A

Tiempo de respuesta promedio N/A

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