Queja #7 Betswap Casino

Account Blocked or Closed and My Account Balance Funds Unreturned

Por Betswap

hace 1 año

Hi,

< personal information removed >

I had an active account Balance of more than 100,000 INR in my Betswap account. All of a sudden my account was blocked or closed by Betswap without notifying me.

I have not claimed any kind of Bonus/Offers from the company.

I and my family members do not hold any multiple accounts with the company.

I have reached out for help on the Live chat support and also asked to inform me whether they are going to return me back my funds or not. But I have not received any response from them on my email regarding my available funds which has still not been returned by the Betswap Company.

As I have been helpless and tried all support options online, I now hope Askgamblers platform helps me get back my hard earned funds at least from the Online casino company.

I would like to thank you for your prompt attention to this matter.

Sincerely,

< full name removed >

Casino en conflicto Betswap Casino

Motivo Cierre de cuenta

Cantidad $27.02

Discusión

AskGamblers

• Support Team

hace 1 año

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Betswap Casino management acted in accordance with their Terms and Conditions.

In addition, we kindly ask submitter to provide the bank information to complete the transaction for the amount of 27.02 USD.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Betswap

hace 1 año

Dear Betswap Casino,

I have sent an email to [email protected] regarding the resolution of my funds withdrawal.

Kindly Respond back with the exact amount which you want to return back if not my full account balance and the process of withdrawal aswell. I hope i get a quick response this time atleast as the support service is very slow and pathetic of betswap.

I have emailed you from my new working email ID - <email address removed>

Will be waiting for your response.

Thank You

Betswap

hace 1 año

Dear AskGamblers Team,

Since I have never claimed or breached any of the Casino's promotional terms,
I hope i get back my current account balance funds back in a genuine manner from the Betswap Casino.

I am pretty sure the Betswap Casino will not be happy to return me back my Full account balance as its my hard earned money. I hope this platform treats me and my funds in a fair manner. I hope nothing goes biased with the Casino companies.

Betswap

hace 1 año

Dear Betswap Casino,

Are you going to return me back my current account balance funds or not ?

If not, can you please tell me what is the amount you are offering me in which you want to return me as per your wish ?

Please clarify me here so I can accept or decide and take actions accordingly.

Estadísticas de quejas de Betswap Casino

Resueltas 3 / 5

Cantidad promedio $1,044

Duración media de quejas N/A

Tiempo de respuesta promedio N/A

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