I am making this complaint because it seems I won't get paid without it.
On the 14/08/2025 i placed a withdrawal of 105 USD and it has currently over 6 days and still counting without it being approved. Any time I chatted them up all I got were excuses saying I should exercise more patience at the end nothing truly happened.
When I go through their terms and conditions it was written that withdrawals take maximum of 3 working days. My withdrawal has been taking more than 3 business days with achieved nothing, now I am frustrated and I need to cry out.
In addition to what I have already explained, my withdrawal has been long time without any hope of getting paid.
Each time I chatted with the casino regarding my prolonged withdrawal, all I got were excuses upon excuses and this has been on for a long time now.
Also, it's important to add that my gaming account is fully verified (seen below) making the whole thing look suspicious. I have been more than patient all through now I am asking for your intervention on this matter.
The withdrawal was submitted on the 14/08/2025 , meaning it is more than 3 working days and still counting without any results.
Below are screenshots of my online communication and my account verification status with the casino.
Thanks for your intervention on my pressing matter.
