Withdrawal rejected several times

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Hello, I confirm that I received my funds today. Thank you, AskGamblers, for your help. However, I don't understand this approach to RioPlay customers. You haven't been able to respond to me for almost a month, and today you responded within a few hours. This approach to customers doesn't bode well for you.

Hello again,

Thank you for your patience while we carefully reviewed your case together with our Payments team.
We would like to clarify that currently we are unfortunately unable to process PLN withdrawals via AGPay or SEPA transfer. This is the reason why your previous withdrawal attempts to bank accounts were not successful.
However, your account remains fully active and verified, and we can offer alternative withdrawal methods which are available and fully supported at the moment:
• MiFinity
• Cryptocurrency withdrawal
At this stage, these are the most suitable withdrawal options for your account and region. Once you select one of these methods and submit a new withdrawal request, our team will gladly assist further if needed.
We sincerely apologize for the inconvenience caused and appreciate your understanding.

Kind regards,
Rioplay Team

As I know, my datas ( e-mail address, username/ nickname at Rioplay ) are visible in this complain.

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