Betrebels - Extra long verification for withdrawal

Hello , I have my betrebels account for several years and I have a made many deposits and withdrawals.the last withdrawal from 15/02/2020 it is not done because they ask me again to verify my account again witn extra documents,i have sent them but i didn't have a response since today for the withdrawal and the account.

my pay out is 240 euro

The verification process of SHADOW3 has been completed and his withdrawal was processed

SHADOW3 can confirm this as well.

Regards,
Betrebels Team

thank you very much for the help!
i received my money today.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.