24Casino - Deposite is stuck

Dear hinnoraiko25,

Thank you for reaching out!

I am very sorry to hear about this frustrating experience for you. I have investigated this at length and can see that unfortunately the deposit was 'stuck' between us and the payment provider. This is a very rare occurrence and I am sorry that you had this delay.

However I see that the funds were credited to your player balance yesterday and you managed to enjoy those.

As an apology for the inconvenience I would like to add a goodwill bonus to your account, please let me know if you wish me to proceed with this?

Many thanks

24Casino Complaints

I want to receive a bonus and the deposit issue has been resolved, thank you.

The case has been resolved, askgamblers, you can mark the case closed, thank you for your cooperation.

Dear hinnoraiko25,

I am really glad that's resolved for you now.

As a goodwill gesture I added some Free Spins to your account, which you can activate from your Bonus section.

If you need anything else please feel free to reach out!

Thank you

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.