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VulkanVegas Casino

Nossa classificação CasinoRank
8.9/10
CasinoRank
Classificação dos jogadores 298 Avaliações
Tempo de resposta às reclamações 87 Reclamações
1 dia média 87 Reclamações
O que gostamos
  • Cassino disponível para celular
  • Jogos desenvolvidos por fonecedoras de software renomadas
  • Suporte via chat online disponível 24 horas
O que não gostamos
  • T&C apenas em inglês
  • Informações discrepantes sobre métodos de pagamento
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de VulkanVegas Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://vulkanvegas.com/pt/
Estabelecido em
2016
Licenças
Curacao
Programa de Afiliados
Idiomas
Inglês, Russo, Alemão, Espanhol, Finlandês, Francês, Húngaro, Japonês, Polonês, Português, Romeno
Tipo de Cassino
Jogo Instantâneo, Celular
Programa VIP / Fidelidade
VIP Program, Loyalty Program
Redes Sociais
X, Instagram, Telegram, Facebook, TikTok, Threads, YouTube, Snapchat, WhatsApp

VulkanVegas Casino é um dos cassinos online em que os membros podem encontrar centenas de caça-níqueis e jogos de cassino desenvolvidos por diversas plataformas, como Microgaming, Yggdrasil, Quickspin, Red Tiger Gaming, entre outras. O site está disponível em português e pode ser acessado tanto pelo computador quanto pelo celular. O VulkanVegas Casino é licenciado e regulamentado pelo governo de Curaçao.  

Países e territórios restritos

Por conta de restrições, jogadores de alguns países não podem realizar cadastro no site do cassino. A lista completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”. 

Jogos online

Na página inicial do site do VulkanVegas Casino é possível encontrar uma grande variedade de jogos de cassino, especialmente caça-níqueis online desenvolvidos por fornecedoras como Microgaming, Quickspin, Yggdrasil, entre outras. Os jogadores também podem acessar os slots nas categorias disponíveis, bem como selecionar algum dos provedores (listados em ordem alfabética) ou utilizar a ferramenta de busca. Entre os títulos disponíveis estão caça-níquel Immortal Romance, caça-níquel Gonzo’s Quest Megaways, caça-níquel Bicicleta e caça-níquel Brazil Bomba.

Quem prefere jogos de mesa poderá aproveitar as variações dos populares Blackjack, Bacará e Roleta, tal como Roleta francesa, Roleta americana e Blackjack europeu. Além disso, há inúmeras opções de vídeo poker disponíveis, como Jacks or Better, Deuces Wild, Aces & Faces, entre muitas outras.

Cassino ao vivo

O VulkanVegas Casino também apresenta salas de cassino ao vivo, com crupiês reais e que funcionam ao longo do dia. Jogos de Blackjack, Roleta, Bacará, Poker, Sic Bo e Keno estão disponíveis. 

Cassino para celular

Os jogadores podem acessar os jogos de cassino pelo celular, uma vez que o site está disponível para a maioria dos smartphones e tablets. Para tanto, basta utilizar um navegador móvel compatível e acessar os serviços e jogos do cassino de onde estiver. 

Suporte

Quem precisar de assistência poderá contar com a equipe de atendimento do cassino. A forma mais rápida de entrar em contato com ela é por meio do suporte via chat online, que funciona 24 horas, todos os dias. Embora esteja disponível em diversos idiomas, o suporte via chat online está indisponível em português no momento. Para mais informações ainda é possível enviar e-mail ou entrar em contato pelo número de telefone internacional.

Segurança e imparcialidade

O cassino utiliza criptografia SSL de alto padrão e serviços de firewall para garantir que as informações pessoais e as transações financeiras dos jogadores estejam sempre seguras e protegidas. 

Além disso, o cassino utiliza gerador de números aleatórios para que todos os jogos possam produzir resultados justos e imparciais o tempo todo.

StallCation

Bônus do VulkanVegas Casino

Confira os VulkanVegas Casino bônus e escolha o melhor para você.

Descobrir todos os bônus
Bônus de depósito
125% do depósito + 50 giros extras no caça-níquel Doom of Dead
Requisitos de Apostas 40x(d+b)
Porcentagem do Bônus 125%
Depósito Mínimo €15
Bônus de depósito
200% até BRL 3.500 / €700 + 100 giros extras no caça-níquel Fire Joker
Requisitos de Apostas 40x(d+b)
Porcentagem do Bônus 200%
Depósito Mínimo €50

Reclamações

Leia as reclamações que outros jogadores deixaram sobre VulkanVegas Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
VulkanVegas Casino - Saldo sumiu e nao pagam

Bom No dia 23 05 23 pedi um saque no valor de 1900 reais no vulkanvegas o mesmo dividiu em dois saques sendo um de 1000 e outro de 900 reais, até aí ok, passando dia 24 cancelaram meu saque de 900 reais mas.continuou valor na conta, no dia 25 sumiu o outro saque de 1000 reais e ficou em processamento (sempre que sai da conta pagam na hora).

E isso não ocorreu saiu os 1000 da conta e ficou la em processamento e ficou soh os 900 que cancelaram dia 26 nda de receber aí tinha os 900 na conta comecei jogar como na imagem, já no dia 27 cancelaram meu saque de 1000 sendo que já tava em processamento e tinham retirado o valor da conta aí pra minha surpresa entro no chat informando o problema me informam que eu usei o saldo dos meus 1000 reais que evaporou da conta, mentira, com as provas das rodadas jogadas e foto das transações do dia 23 dia do saque com saldo de 1900 na jogada e na jogada seguinte do dia 26 meu primeiro giro com saldo de 900.

Após 3 horas de atendimento com o atendente Eduardo o mesmo verificou jogada por jogada e confirmou o erro ocorrido o mesmo passou pro setor financeiro q desde então não dão resposta e não devolvem meu saldo real que retiraram da conta e não pagaram, msm assim por diversos atendentes me informaram que eu joguei o saldo impossível como na foto um giro 1900 no seguinte giro 900 de saldo 3 dias depois desde então os atendentes me informam a mesma resposta e nunca retornam meu saldo, informando que tá no setor responsável pra verificar onde tá bem nítido onde já verificaram e não me dão meu dinheiro. 

Tive que recorrer aqui pra tentar resolver pq estão tentando me enrolar ao máximo pra que eu desisto e saio prejudicado por um erro interno.

staus Não resolvido
R$1900
VulkanVegas Casino - Accusing me of being in another country or using VPN

Hello,

I have been a long-term verified player at Vulkan Vegas since 2020. I have never had any issues or violations.

On 06.12, the casino flagged my account due to a single login showing an Austrian IP address. I live in Slovenia, close to the Austrian border, and I use mobile data on my telephone, which sometimes routes traffic through neighboring countries. This is a known and common issue and does not represent VPN usage. It's something that happened one time without my power to control it.

I clearly stated that I was not in Austria and did not use any VPN.

The casino never provided any proof of VPN usage or any evidence of wrongdoing.

Instead of presenting evidence, the casino offered to unlock my account only if I agree to void my full balance (€3488) and accept only €250 as their ''good gesture'' to me. This feels like pressure to give up my winnings without any valid justification because I won too much and they dont like it.

My balance was obtained through correctly completed bonus wagering and subsequent gameplay with real money, which is fully legitimate. On the day of the accusation, my balance was 500€. Over the course of the day till today, I managed to win up to 3488€.

I kindly ask AskGamblers to review this case and request the casino to:

Provide evidence of any real violation (if it exists), OR

Release my full legitimate balance of €3488.

Thank you for your assistance.

staus Resolvido
€3488
VulkanVegas Casino - 4000 EUR withdrawal delayed

Hello AskGamblers,

I’m filing this complaint due to an unresolved withdrawal issue with Vulkan Vegas Casino.

📌 Key details:

• Username: <email address removed>

• User ID: 67200605

• Amount: 30,000 DKK (~4,000 EUR)

• Withdrawal Method: Skrill (fully verified)

• Date of Withdrawal Request: 15 July 2025

• Transaction ID: 3096dc02-ef84-47d7-a880-5fc972d1f27e

📖 The full story:

On 15 July 2025, I requested a withdrawal of 30,000 DKK via Skrill from my fully verified Vulkan Vegas account. This balance is 100% real money, with no active bonuses or wagering restrictions.

Prior to this, I had attempted a withdrawal to my Revolut account, but that was declined due to Revolut no longer supporting transactions from Vulkan Vegas. I immediately submitted the same request via Skrill, which is fully verified and has been added as my preferred withdrawal method.

Since then:

• I’ve contacted their support several times

• Responses have been vague and unhelpful

• At one point, the chat was closed abruptly while I was still seeking clarification

According to the casino’s published Terms & Conditions, withdrawals in this amount range should be processed within 5 business days. As of 23 July, no money has been received and no concrete updates have been provided by the casino.

📎 Proof provided:

• Screenshot of account balance showing 30,026.62 DKK

• Transaction ID

• Will provide Skrill verification and chat logs if required

This is a significant amount of money, and the lack of transparency and delay is unacceptable. I kindly ask AskGamblers to assist in getting a resolution and ensuring that the casino honors its stated withdrawal policy.

Thank you for your attention.


Kind regards,

<full name removed>

staus Resolvido
€4000
VulkanVegas Casino - Withdrawal severely delayed for no reason

I have a number of withdrawals with this casino, all of them using cryptocurrency, that are delayed.

The total amount in dispute is €747.

The terms and conditions in the website state that withdrawals up to €1000 will be approved and processed within 5 business days. I made a withdrawal request on November 13th, then on the 15th, my withdrawals changed to the status "in progress", meaning it had been approved.

When I enquired I was then shocked to be told by the casino that I would have to wait a FURTHER 5 business days for the "external payment provider" to process my withdrawals. There is nowhere in the terms and conditions in which it's stated that payments are done by an external provider, and there is nowhere in the terms and conditions in which it's stated that there's a FURTHER 5 business day waiting period. My withdrawals changed to the "in progress" phase on November 15 at 13:01 (I can see the time the status changed on my payment history) so I waited like a fool until 13:01 yesterday and lo and behold I was told to wait further until the day was over. I even asked for a guarantee that the withdrawals would be done by the end of the day but there was no guarantee given. What absolutely angers me is that the casino never mentioned this further 5 business day period for the processing of withdrawals (worse, this is crypto and not a bank withdrawal) in the terms and conditions. The agents were just saying things without anything to back it up. As predicted, the day ended and I still didn't get my funds. So I enquired again and the agent said I'd get feedback in 2-3 hours. I then came back six hours later (because I fell asleep) and the agent was absolutely useless. They couldn't tell me why my withdrawal had not been processed in the allotted time, and when it would be processed. It was the most useless chat of my life and screenshots are attached along with screenshots of other chats.

There is one final point that is important to mention: when the casino agents say that the casino can't affect a withdrawal when it's in the "in progress" stage they are lying, because you can still ask them to cancel that withdrawal though it is apparently being processed by an "external payment provider". I once did this when a withdrawal had been "in progress" for days and I really wanted to bet. Furthermore, before the 5 business day period elapsed, the agents assured me that if it elapsed then they would send a notification to the provider about my withdrawal but now the agent actually said they don't know who the external provider is, and said they don't know when it will be done. Furthermore, this very same agent offered to cancel my withdrawals, showing to me that this is just predatory behavior by this casino, as can be seen in the screenshots of the chats. I just want my withdrawals so I can move on. I am fully verified, and I have previously withdrawn from this casino. As stated earlier, the money in dispute is €747.

staus Resolvido
€747

Estatísticas de Reclamações

Resolvido 80
Valor médio $ 2,175
Duração média da reclamação 6 dias
Resposta média 1 dia

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Avaliação do jogador
8.9/10 298 revisões

Principais avaliações de nossos jogadores

I really enjoy playing at VulkanVegas. The platform is fast, the game selection is huge and includes all the top providers, and both deposits and withdrawals work smoothly. Verification was quick, support responded instantly and overall the casino feels very reliable and easy to use. sd

The only small thing I could mention is that some promotions could rotate a little more often. It’s not a real problem, just a tiny detail compared to how well the rest of the casino works.

Lots of popular, smart and reviewed slots. Popular game providers to choose. Not too Bad with winning withdrawal Times. All i Can say is only positive. As well bonus offers for new players. And ALSO Can get some bonus for new players aswell. Fast deposits. Very nice backkground colours in page. Welcome bonuse is good just need to know where to looking for.
Wery good quality Games and shiny colours in all Vulkan Vegas app or in page.

Slow withdrawals. Need more no deposit bonuses. Dislike players with a Bad mood when playing. Sometimes logged out from support chat when the back page. Maybe Bad lucks with no deposit bonuses. But maybe IM just unlucky. All good, all. What i Can say. Cant wait to Explore more bonuses, and climbe up for more rewards.

Option isn’t a problem with VulkanVegas Casino. There’s a large selection of games from all the best providers I can recognised. They also have so many promotions which I think is localised because they change as I travel. Overall, good stuff.

It’s the verification that I find difficult to get through. The first time trying to get my account verified for VulkanVegas Casino is frustrating but mostly because of failures trying to send my documents.

I like this casino - you can win everyday and get nice bonuses. Really recommend all who want to have nice time spend. I wish you big wins because who risk only is winner.

Super good tournaments. Super fast withdraw. Super cool online help. This is a Super Vulkan casino. I love it. You boring? SToP!! Comen toghether vulkan vegAs

Vulkan Vegas Casino is very good for beginners who do not have high expectations. Online casino experts may find a few shortcomings here, including software errors.

It's hard to get quick verification, even if we send all the documents, my profile is still not verified, and there are few no deposit bonuses. No scratch card games.

I have been playing for a very long time. They have a lot of deposit bonus options. Loyalty program, I have made a lot of money many times. No problems with verification and withdrawals.

Hello I highly recommend VulkanVegas casino because of A very large selection of games and all kinds of bonuses. Very simple deposits and withdrawals, The website and mobile application are clear and legible I recommend it to everyone, they will definitely be satisfied

I am convinced that I made the right choice by choosing Vulkan Vegas. Everything about this casino suits me very well – games, deposit and withdrawal options, bonuses, and even the site itself is very nice. Of course, I cannot claim that it is the best casino in the world, because it is the first casino I have used, but it is really good.

I have been playing in this casino for over 3.5 years, so I have noticed the pros and cons. Registration and KYC verification are hassle-free, so you can start playing right away. There are many deposit methods that are processed very quickly. The casino offers various bonuses, so everyone will find something for themselves.

Sometimes there are lags on the casino site in the game lobby. too few no deposit bonuses. minimum deposit could be lower and withdrawals could be much faster

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