Vbet Casino

Good software. Good customer support which tries to help you but with not enough skills.

Worst verification procedure which I saw in my life. They keep you waiting 3-4 days although I sent 2 bank statements, 1 phone bill. It seems it will continue 2-3 weeks at least. Hope, they will be better soon.

Wish I had come here first before trying this one. I agree with the reviews here in that yes they are a quality product with high quality games and a sports book which is always a sign of quality IMO. But they do ask for so much documentation as well. Not worth the time or trouble for me I am afraid...

Genuinely great games! So many great table games as well as an action packed sports book for a casino that has stood the test of time. People either seem to love or hate V Bet and I can see why. Cracking promotions as well as good graphics and 3D slots. Good bonus as well when you get verified.

Shocking Customer service experience here which starts with verification. 2 weeks for veri with no call backs or returning Emails? Not good enough and I had to supply my life history before I got in.

It seemed like a nice casino with plenty of games and good bonuses.

Same as I read in the previous review. My account is not verified for 4 days although I have sent all the requested documents and my withdrawal of 1000 euros keeps getting rejected. As I contact the live chat I am told "wait for the confirmation of verification email and then make a withdrawal", but they never verify my account. Live chat is useless, not providing any information. Tried calling, but their number does not work. AVOID THIS CASINO, I really hope that they are not stealing my money.

At first it seemed that this was the perfect casino. Many providers. Quick withdrawal of funds. Beautiful site. Good design. But I was in for a bad surprise ...

Today, my withdrawal was not approved as quickly as before. I turned to chat. The guy in the chat said that they will process my withdrawal only in MONTH! You read it correctly - in a month! The rules indicate that the maximum withdrawal period is 72 hours. To any questions why they violate their rules, and decide for no reason, to delay the withdrawal of funds for a month, I received only one message "Do you have any other questions for me?" And that's all.

Do not play with them. It's incredible. I already wrote a complaint in Curaçao, where they received a license for gaming. I just hope you do not fall into their hands. Most likely they are scammers.

Excellent Collection of Games, Fast Withdrawal. Red Tiger Games are awesome.

WORST ONLINE SUPPORT EVER, They would take forever to reply. Ask for silly support Questions which have no logic. Wasted 30 mins of my time without even answering my question. And this is not the first time, it takes them forever to reply. I would suggest to hire more support people if they lack the team and train the staff "FOR HOW NOT TO WASTE THEIR CUSTOMER TIME"

I like the big variety of games offered. It is a place where all popular and quality providers are combined. Their Games are good but sometimes with lags, but this is not usual. Live chat quality is good but sometimes takes long.

I dislike the design and colours. It is kind of old fashion.

Nice bonus with pretty good wagering. No restricted games I believe which is gr8!

Got disconnected in middle of the game all the time. Once was playing t2 and hit t800 view and won 30€. After that got disconnected and that round was not registered anywhere so I lost my 30€. I'm having very bad pay rate here. Also balance was updated almost immediately after clicked start button on slot, so basically I knew how much that round will win money. That's bit dodgy aye? Also two bonus rounds on immortal romance without even one win...

*Well, if you enjoy Fetbet, youll enjoy VBet, like brother like sister.
*I actually quite enjoy Radon as a whole, they are well organised, Vbet has the upper hand on service and I think this is the best skin overall.
*Payouts are fast, Generally from 10min-2hours , theres no standard payout speed so everything is obviously cued.
*Verification is painless, ID and Proof of address to [email protected] , plain and simple. I always do this before I deposit so I never have grit with the site when withdrawing.
*They offer their own poker brand which is awesome, very easy to use when taking a break from the casino
*VBet is a responsible gaming company, they have self exclusions and fund limiting
*Im by no means a serious slots player, but they offer a variety which is pretty different and entertaining on some softwares which is always a change and welcoming.
*Everything works 100% with mac, and I mean everything so huge plus there.
*There promotions tab is not gloomy, but you lose more money and are encouraged to deposit more and more the more promotions there are, this is really the standard I feel for responsible gaming ona persons pocket level.

Remarks:
There score is 8.58 out of 10
This is possibly the exact correct score, great site overall

This is where the site lacks initiative, generally funds are withdrawn or can only be withdrawn back to the last deposit method, in my opening cases with the site, they just return funds into your account and no explanation email, they just bounce back the withdrawal the whole time, and unnecessarily you would have to contact support to ask whats going on. They will in the near future need to implement this resource so that players are aware because this does become an issue if you make a withdrawal, log off immediately, next day you think to yourself wheres my money at? Come to find out its Denied and back in your account lol, its quite funny really, but they need to send emails if withdrawals are denied especially if you account is verified. Hope they get to read this, this really needs attention.

More games to play. More group casinos. 24 hours live chat good.

Please stay away from this casino. If you deposit money the funds does not show up in your account immediately. If you want to lodge complaint also they wont tell you which jurisdiction are they from. Withdrawal make you lot of problems. Their mail address not active some times. Games frozen middle of play. Please stay away from this group casinos.